Total Rewards Manager

for prose. We must preserve all substantive information, not invent or summarize away detail. Must not include boilerplate like EEO, AI statement, etc. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. We need to extract content. Let's parse: Company Summary: description of ESRT. Could be "About the role"? Actually "Company Summary" is about the company, not role. Could be used as "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role (maybe combine company summary and position summary). But we must not repeat job title as heading. We'll include About the role with company summary and position summary. Responsibilities: we have detailed bullet points under PAYROLL, Benefits Strategy & Administration, Union, Accounting. We'll list them as

• items. Requirements: maybe combine Required Skills/Abilities, Education & Experience, Physical Requirements. But we need separate sections? The instruction says prefer a few substantive sections over many thin ones. Could combine into Requirements (skills, education, physical). Or we could have Qualifications (education & experience) and Skills (required skills). But we need to avoid thin sections. Let's decide: Have sections: About the role, Responsibilities, Requirements (includes skills, education/experience, physical), Benefits, Pay. We must not include Schedule (no info). No Qualifications separate if we combine. We must preserve all substantive information: need to include details like managing payroll, time and attendance, etc. Also benefits administration details, union, accounting, success looks like, required skills, education/experience, physical requirements, what you can expect (culture), benefits list, pay range. We must not include boilerplate: EEO statement, AI tools statement, etc. Also remove duplicated lines (like "Maintain accurate and current employee payroll records" appears twice under Payroll and Union? Actually appears under Payroll and again under Union. We should keep only once? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Remove duplicated lines. So we need to deduplicate identical lines. Let's identify duplicates: - "Maintain accurate and current employee payroll records" appears under Payroll and again under Union (first bullet under Union). We'll keep one. - Possibly other duplicates? "Manage the company’s payroll operations, including time and attendance, responding to payroll-related questions, and ensuring timely and accurate processing of payroll for all employees" appears only once. - "Assist in internal and external audits and examinations, compliance, and tax audits" appears only once. - "Coordinate with the Human Resources department to ensure accurate and timely processing of new hires, terminations, and other employee changes" only once. - "Manage, coach, and develop the Payroll & Benefits Administrator and assume responsibility for success" only once. - "Lead the development and implementation of payroll related policies" only once. - "Streamline payroll processes and workflows when possible" only once. - "Manage sensitive and confidential matters like organizational changes, planning, and protecting the security of information, data, and files" only once. - "Support the VP, Process Improvements & Total Rewards with challenging assignments and process enhancements" only once. - "Be a brand ambassador and a culture carrier for ESRT" only once. - Benefits Strategy & Administration bullets: many. - Union: after deduplication we have: "Maintain the 32BJ Employer Self-Service System and make sure records reconcile with ESRT records", "Pay monthly union benefits and dues", "Manage all agency audits for payroll, and benefits as required to reconcile union payments", "Develop a close working partnership with the unions and Business units on all union payroll matters". Also maybe "Maintain accurate and current employee payroll records" removed duplicate. - Accounting bullets: "Assist with the monthly financial close by preparing account reconciliations, submitting journal entries, and working cross functionally with other internal stakeholders to obtain relevant information", "Act as the subject matter expert for all payroll-related accounting matters", "Assist in various ad-hoc projects as needed". - What Success Looks Like bullets: list. - Required Skills / Abilities bullets. - Education & Experience bullets. - Physical Requirements bullets. - What You Can Expect paragraph. - Benefits list. - Pay: salary range. We must not include "Company Summary" as separate heading if we incorporate into About the role. We'll include company summary paragraph(s) and position summary. Let's craft About the role: combine company summary and position summary. Company Summary paragraph: "Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of June 30, 2026, ESRT’s portfolio is comprised of approximately 7.5 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision." Position Summary: "The Total Rewards Manager manages the day-to-day administration of ESRT’s benefits, payroll, union obligations, and related accounting processes. This role ensures accurate and compliant program delivery and serves as a trusted resource for employees and business partners. In partnership with the Director of Total Rewards, the Manager will strengthen processes, support strategic initiatives, and enhance the employee experience." We'll combine into About the role section with maybe two paragraphs. Now Responsibilities: we need to list all responsibility bullets (deduplicated). We'll group them maybe under subheadings? But we only have

  for section headings; we can still have

  • inside. Could we add subheadings like

    ? Not allowed per instruction? Only mention h3 for section headings; we could still use other tags but better to keep simple: just a list. We'll produce a single

    with all responsibility items. Let's compile list: PAYROLL: - Manage the company’s payroll operations, including time and attendance, responding to payroll-related questions, and ensuring timely and accurate processing of payroll for all employees - Assist in internal and external audits and examinations, compliance, and tax audits - Coordinate with the Human Resources department to ensure accurate and timely processing of new hires, terminations, and other employee changes - Maintain accurate and current employee payroll records including tax withholding forms, payroll deductions, changes in employee status, and other payroll information - Manage, coach, and develop the Payroll & Benefits Administrator and assume responsibility for success - Lead the development and implementation of payroll related policies - Streamline payroll processes and workflows when possible - Manage sensitive and confidential matters like organizational changes, planning, and protecting the security of information, data, and files - Support the VP, Process Improvements & Total Rewards with challenging assignments and process enhancements - Be a brand ambassador and a culture carrier for ESRT Benefits Strategy & Administration: - Oversee the administration of all employee benefit programs including benefits enrollment, FMLA, PFL, retirement, worker’s compensation, disability, and related programs - Maintain relationships with and partner with vendors to compile annual benefit census reports, annual benefit renewal bids, and annual 401(k) discriminatory testing - Conduct open enrollment meetings with new employees, advise employees on eligibility, provisions, and all other benefits-related matters - Resolve benefits issues and recommend changes to improve the efficiency of the benefits function - Ensure timely processing of all benefits-related invoices for corporate and union employees - Review monthly billings for accuracy and all group plans and process invoice reconciliations - Prepare and distribute written and verbal communications to inform employees of benefits programs such as insurance plans, 401(k), and other ESRT-sponsored plans - Perform system audits of ESS system and ensure timely processing and payment for all union 401(k) and benefits remittances - Manage all wellness initiatives for ESRT corporate employees Union (after dedup): - Maintain the 32BJ Employer Self-Service System and make sure records reconcile with ESRT records - Pay monthly union benefits and dues - Manage all agency audits for payroll, and benefits as required to reconcile union payments - Develop a close working partnership with the unions and Business units on all union payroll matters Accounting: - Assist with the monthly financial close by preparing account reconciliations, submitting journal entries, and working cross functionally with other internal stakeholders to obtain relevant information - Act as the subject matter expert for all payroll-related accounting matters - Assist in various ad-hoc projects as needed What Success Looks Like: - Manage the timely and accurate processing of payroll each week and ensure accurate processing of union benefits and dues payments - Actively seek opportunities for process improvement, cost reduction, and compliance enhancement to stay up to date with laws and regulations - Establish long term strategies and goals to support business needs and enhance efficiency - Foster interdepartmental collaboration at all levels in the organization to achieve key business and cultural priorities - Establish channels for feedback from employees and stakeholders to improve experience Now Required Skills / Abilities: - Strong interpersonal skills and a true customer service orientation towards employees - Excellent verbal and written communication skills - Absolute integrity, discretion and sensitivity to confidential company and employee information - Ability to prioritize, multitask and operate independently in a deadline driven environment - Ability to interact with managers and employees at all levels in the organization - Knowledge of and experience using ADP Workforce Now - Analytically minded; demonstrated proficiency with HR metrics and reporting Education & Experience: - Bachelor's Degree or equivalent experience in Human Resources - 10+ years of benefits administration experience preferred