TM Business Service Banker
About the role
Functions as the primary daily contact between commercial banking customers and U.S. Bank. Maintains and expands the relationship with customers by providing overall support services, proactively identifying potential problems and compliance issues, and encouraging expansion of the relationship. Identifies products and services that meet customers’ needs and develops working knowledge of assigned areas and accounts through frequent client contact and execution of standard departmental procedures.
Responsibilities
- Maintain and expand customer relationships by delivering comprehensive support.
- Proactively identify potential problems and compliance issues to maximize client satisfaction.
- Identify and recommend products and services that meet customer needs.
- Develop working knowledge of assigned areas and accounts through frequent client contact.
- Execute standard departmental procedures consistently and accurately.
Basic Qualifications
- Associate’s degree or equivalent work experience.
- Three to five years of experience in the financial services industry.
Preferred Skills/Experience
- Excellent verbal, written, and interpersonal communication skills.
- Outstanding customer service and problem‑resolution abilities.
- Proficient computer skills, especially with Microsoft Office applications.
- Experience with department‑specific systems.
- Advanced knowledge of departmental and bank products and services.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short‑term and long‑term disability
- Pregnancy disability and parental leave
- 401(k) and employer‑funded retirement plan
- Paid vacation (two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year
Pay
Pay Range: $27.00 – $33.00 (based on primary location; actual range may vary by location).
If you need accommodations during any portion of the application or hiring process due to a disability, please refer to U.S. Bank’s disability accommodations for applicants.