TITOL™ Director, Creative Operations

Creative Project & Program Management

Lead the end-to-end management of multiple concurrent creative projects from intake through final delivery, ensuring timelines, milestones, and deliverables are met.

Develop and maintain detailed project plans, schedules, and workflows that support efficient execution across all creative initiatives.

Monitor project health, proactively identify risks or bottlenecks, and implement solutions to keep work moving forward.

Balance competing priorities while adapting quickly to changing needs, shifting deadlines, and evolving stakeholder expectations.

Ensure seamless project transitions between creative, production, brand, and other internal teams through clear documentation and organized handoffs.

Resource Planning & Team Operations

Oversee creative resource allocation across multiple projects, balancing team capacity, skill sets, business priorities, and deadlines.

Continuously evaluate workloads and proactively reassign resources as priorities shift to maximize efficiency and prevent bottlenecks.

Partner with creative leadership to forecast staffing needs and recommend additional support when necessary.

Track team utilization and identify opportunities to improve productivity and operational effectiveness.

Freelancer & Vendor Management

Recruit, onboard, and manage a diverse network of freelance creatives, production partners, and external vendors to support creative output.

Build and maintain long-term relationships with trusted creative partners to ensure flexibility and scalability during periods of increased demand.

Cover contracts, project assignments, timelines, and performance expectations for external resources.

Evaluate freelancer and vendor performance to maintain a high-quality talent network.

Creative Workflow & Process Optimization

Continuously improve creative operations by identifying opportunities to streamline workflows, reduce inefficiencies, and establish scalable best practices.

Develop standardized project management processes, templates, documentation, and operating procedures that improve consistency across the organization.

Maintain visibility across all active projects and programs, ensuring stakeholders have timely updates on progress, risks, dependencies, and key milestones.

Drive accountability by following up on action items, escalating issues when appropriate, and ensuring projects remain on track.

Asset Management & Organization

Own and maintain the department's digital asset management structure, including Dropbox and other creative file repositories.

Establish and enforce organizational standards, file naming conventions, version control, and archival processes to ensure assets remain easily accessible and up to date.

Partner with creative team members to ensure project files are organized, complete, and ready for downstream production or distribution.