Title Quality Assurance Coordinator

About the role

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. A Quality Assurance Coordinator will be responsible to ensure that products produced meet customer specifications and company quality standards, in addition to recommending improvements in manufacturing, quality, and sanitation practices.

Key Accountabilities and Outcomes

• Localizes all projects in OPTIVA (BOM/formula/premix/P-BOM) for Speed to Market process that includes Plant Trial / PreCommEx / PreComm / Operational
• Localizes MFG/SPEC specifications for Plant Trial / PreCommEx / PreComm / Operational status
• Partners with R&D / packaging / Regulatory & Compliance / Graphics
• Confirms labels are available and approves labels in Optiva (right formula / right label policy)
• SAP SUPERUSER: confirms SAP interfaced properly (if not, knows who to contact)
• Creates Shells / Production Versions in SAP for new BOM’s / P-BOM’s / formulas / premixes / phantoms
• Makes modifications/changes in SAP when needed
• Ensures accuracy of product set-ups
• Maintains new product codes and existing product codes in IQS
• Updates production tech boards for the mixers
• Maintains Spec Book with accurate internal specs that are linked to the QA paperwork and online quality paperwork
• Maintains Hold Book for new product codes
• Maintains and updates the blend sheets for new and/or existing premixes
• Maintains and updates the mixer sheets for new and/or existing formulas
• Notifies accounting / schedulers / planners / production / receiving and QA for changes and/or updates to BOM’s / formulas / premixes / boxes
• Performs bill of material audits and reports results
• Investigates and resolves variances and discrepancies
• Performs extra projects delegated by the QA Manager
• Provides administrative duties including filing documentation, faxing, distributing correspondence, etc.
• Assists in mock recalls and BRC related projects
• Assists in R&D plant trial process
• Updates Optiva training book as needed
• Assimilates new software, procedures and techniques as they are introduced
• Performs other related responsibilities to support Rich Products Corporation's business objectives
• Serves as a support resource for other departments
• Attends weekly crew meetings and monthly communications meetings
• Assists other RPC locations if needed for Optiva or SAP guidance/help

Food Safety Responsibilities

• Follows all GMP’s, food safety, and quality policies
• Reports all food safety incidents such as GMP violations, ingredient and product contamination, metal detector, screen, or magnet deficiencies, glass breakage, and pest harborage
• Monitors product quality and food safety throughout all stages of production, recording results as required, and reporting deficiencies to supervision
• Records accurate and legible results on documentation
• Provides adequate housekeeping at all times

Knowledge, Skills, and Experience

• Associate's degree in Business or related field
• 2 to 5 years of experience
• Ability to learn and use various software programs including Optiva, SAP, and IQS
• Ability to learn product formulations
• Demonstrated ability to plan, direct, coach, and train associates; must monitor work
• Demonstrated ability to analyze and resolve problems
• Solid PC skills using Microsoft Word, Excel, Access, and PowerPoint
• Ability to handle multiple assignments concurrently and function in a fast-paced environment
• Ability to follow both written and verbal instructions
• Good communication skills
• Excellent attendance
• Good problem-solving skills
• Ability to interface with multiple levels within the organization
• Ability to maintain focus on assigned tasks despite constant interruptions

Compensation

In accordance with state law, the rate or range provided is Rich Products Corporation’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate: $64,090.00 - $86,710.00