Title Manager

About the role

McMichael Taylor Gray, LLC is seeking a Foreclosure Title Manager for our Peachtree Corners, GA office location. The Foreclosure Title Manager is responsible for the daily priorities for our footprint states. The selected candidate will support and manage functions/duties related foreclosure title processes that include, awareness of foreclosure timelines, monitoring adherence to Firm policies and procedures, and compliance with state, federal and client guidelines. The Foreclosure Title Manager will assist in establishment and implementation of department policies, procedures and reporting. McMichael Taylor Gray, LLC (“MTG”) is a full-service default and creditors’ rights law firm delivering quality, cost-effective legal services for financial institutions throughout most of the Eastern United States. The founding partners of MTG established a forward-thinking, client focused law firm, centered on an unwavering commitment to the following core values: Excellence Integrity Honesty Respect.

Responsibilities

• Monitor workflow to ensure that appropriate levels of productivity and customer service are met.
• Support title team to ensure department standards and client objectives are met.
• Lead department staff and team leads to ensure compliance with Firm's policies and procedures.
• Back-up support for title review, curative and ancillary title functions (Assignments, Substitutions of Trustee, Mobile Homes, Recordings), where necessary.
• Re-develop and implement training guides and programs, ensuring that they are carried out according to established requirements.
• Ensure client guidelines and requirements are followed so that compensatory fees or penalties are not incurred.
• Analyze reports to monitor trends and identify inefficiencies for the foreclosure department.
• Provide Chief Operations Officer and Title Operations with weekly reporting and report assessments.
• Audit daily performance logs to improve process and productivity levels.
• Meet contractual timelines through monthly audits of client referrals.
• Review and respond to client reports regarding performance measures.
• Review and approve staff payroll and PTO requests.
• Routinely assess and analyze the CaseAware (case management system) sequences for inefficiencies in each process.
• Participate in testing of document templates for the title department to ensure accurate data is captured in the standard templates.

Skills

• Proficiency in time