Title/Escrow Office Manager

About the role

We are seeking an experienced Title/Escrow Office Manager to oversee residential real estate transactions from contract through closing and post-closing.

Responsibilities

• Manage the complete real estate closing process from contract to post-closing.
• Coordinate with buyers, sellers, lenders, real estate agents, brokers, and other parties throughout the transaction.
• Review title commitments and resolve title issues to ensure clear title prior to closing.
• Ensure compliance with lender instructions, title requirements, and company procedures.
• Prepare and review settlement statements, closing documents, and disbursement packages.
• Conduct real estate closings and address customer questions throughout the process.
• Verify file balances, receipt of funds, payoff statements, taxes, HOA dues, and other closing requirements prior to disbursement.
• Review legal descriptions, acknowledgments, and recorded documents for accuracy.
• Prepare and issue title insurance policies following closing.
• Perform escrow account reconciliations and resolve outstanding balances or shortages.
• Maintain accurate records and reports.
• Build and maintain strong relationships with clients, real estate professionals, lenders, and business partners.
• Assist with additional office and administrative duties as assigned.

Requirements

• Minimum 5 years of title and escrow experience.
• Previous experience in an escrow office management, senior closer, or lead closer role preferred.
• Strong understanding of residential real estate closings, escrow procedures, title commitments, and title insurance.
• Experience resolving title issues and coordinating closing requirements.
• Excellent organizational, communication, and customer service skills.
• Ability to prioritize multiple transactions and meet deadlines.
• Strong attention to detail and ability to maintain confidentiality.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Experience with SoftPro is preferred.
• Experience working with real estate agents, brokers, lenders, buyers, and sellers.
• High school diploma or equivalent required.
• Notary Public Preferred.
• Title License preferred or willingness to obtain.

Schedule

• Full-time, in-office position.
• Monday through Friday, 8:30 AM - 5:30 PM.
• Occasional evening or weekend work may be required.
• Some travel between office locations may be required.

Benefits

• Competitive compensation
• Comprehensive benefits package
• 401(k) with company match
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Life insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)

Employment is contingent upon successful completion of a background check and pre-employment drug screening.