Tier 2 IT Systems Administrator
Tel.Net s.r.l. · Charleston, SC · 5 mo ago
On-siteInformation TechnologyFull-time
Responsibilities
- Systems & Desktop Administration
- Manages Windows domain environments
- Supports desktop operations and troubleshooting
- Supports virtual machine builds and deployments
- Installs, configures, and maintains external workstation hardware and authorized software
- Performs server/workstation installations and technology refreshes
- Troubleshoots, diagnoses, and resolves hardware and software issues
- Performs scheduled system upgrades
- Infrastructure & Endpoint Support
- Maintains IT infrastructure end-point devices
- Workstations and laptops
- Printers
- Desk and mobile phones
- Audio/visual equipment
- Maintains end-point data backups and ensures data integrity
- Supports patch management process
- Supports configuration management & change management activities and documentation
- Cybersecurity & Compliance Support
- Supports DISA Security Technical Implementation Guidelines (STIGs)
- Assists in RMF artifact development and continuous monitoring activities
- Ensures systems align with DoD cybersecurity standards
- Collaboration & Documentation
- Works with a team supporting network-connected and standalone RDT&E laboratories
- Creates and maintains technical documentation
- Led and assists with projects as needed
- Utilizes multiple support tools and systems, including:
- MS Teams
- ServiceNow
- Active Directory
- Microsoft Configuration Manager
- Active DoD Secret Clearance required
- Typical education: Bachelor’s degree in a business or technical field
- 10+ years professional experience in computer systems analysis
- Experience supporting Windows domain environments
- Experience with virtual machine builds and deployments
- Experience with system patching and configuration management
- Familiarity with DISA STIG implementation and DoD cybersecurity practices
- Excellent troubleshooting and solution development skills
- Professional customer service attitude
- Ability to work independently and as part of a team
- Windows 11 (Udemy or equivalent)
- Red Hat Linux System Administration (Udemy or equivalent)
- Mac OS Jamf (Udemy or equivalent)
- DCWF Windows System Administrator – Cyber Exchange/JKO (DISA-US1379)
- Microsoft Certified IT Professional (plus)