Ticket Seller

ASM Global, a public facilities management company, is seeking Part Time Ticket Sellers for Save Mart Center.

About the role

Under direct supervision, responsibilities include processing ticket sales for individual Save Mart Center events at the facility’s box office. Must pass a background and credit check.

Responsibilities

• Provide all guests a positive first impression by offering superior customer service.
• Process single ticket sales at the box office, assist with group sales and special sales when requested.
• Distribute will call tickets and event information for upcoming events.
• Accurately complete ticket sale transactions using the computerized Ticketmaster ticketing system, with cash, credit cards, coupons, and/or vouchers from box office patrons.
• Reconcile and balance sales transactions for all ticket sales at the end of each shift; complete all necessary reports as directed before departure.
• Count cash and all other receipts including vouchers, coupons, and credit card receipts received during shift; provide reconciliation to Management.
• Work irregular hours, independently with minimal supervision.
• Understand and follow written and verbal instructions.
• Perform other box office duties as assigned by management.

Requirements

• Must be able to sit and stand for long periods of time.
• Must be available to work irregular hours including nights, weekends, and holidays, and be available to work at least 4 days of the week.
• Must have no less than 6 months of cash handling experience.
• Must have no less than 6 months of customer service experience.
• Must be able to multitask and work in a fast-paced environment.
• Must be able to work with others as well as independently.
• Must be at least eighteen years of age and a high school graduate.

Qualifications

• Bilingual, a plus.
• Box Office/Ticketing experience, a plus.
• Direct customer service experience, a plus.

Pay

$16.90/hour, non-exempt.