Ticket Seller

About the Role

Legends Global, a leader in privately managed public assembly facilities, has an immediate opening for a Part-Time Ticket Seller at our Richmond facilities, including Dominion Energy Center and Altria Theater. This role is responsible for ticket sales during regular office hours and events, primarily in the evenings and on weekends.

Responsibilities

• Demonstrates excellent customer service skills
• Opens and/or closes ticket window as required
• Accurately dispenses tickets as requested by patrons
li>Accepts payments and makes change accurately
• Maintains accurate count when selling hard tickets
• Accesses computer for count of computer-printed tickets
• Completes daily ticket sales report
• Fills reservations for seats via in-person, telephone, and/or mail
• Mans Will-Call window
• Responds to requests for service and assistance
• Efficiently and courteously answers questions concerning prices, seating, events, and coming attractions
• Files various records and reports
• Performs routine clerical and other duties as assigned

Requirements

• High School Diploma or General Education Diploma
• Flexible schedule, including midday, evening, and weekend shifts
• 1 to 3 months of related experience and/or training
• Box office (Ticketmaster and/or Etix), cashier, or guest services background preferred
• Proven customer service skills
• Ability to work independently
• Ability to follow instructions
• Accurate data entry skills
• Excellent written and verbal communication skills
• Mature judgment and professionalism in handling all matters
• Good problem-solving skills and organizational ability
• Experience working independently and as a team member
• Ability to work the ticket window with minimal supervision
• Proficient command of the English language
• Professional attitude and appearance

Physical Demands

The employee must occasionally lift and/or move up to 50 pounds. This position may require sitting, stooping, lifting, climbing, and walking. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: The essential responsibilities of this position are described above and may be subject to change at any time due to reasonable accommodation or other reasons. This document does not imply that these are the only duties to be performed by the employee.