Ticket Seller

Essential Duties And Responsibilities

• Opens and/or closes ticket window as required.
• Accurately dispenses tickets as requested by patrons, accepts payment and makes change accurately.
• Maintains accurate counts when selling hard tickets or accesses computer for count of computer printed tickets.
• Completes daily sales reports.
• Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Manager for audit.
• Fills reservations for seats by mail, and handles Will-Call window according to procedures, or other related duties assigned by supervisor.
• Demonstrates excellent customer service skills, responds promptly to customer needs, responds to request for service and assistance, able to work independently and handle most box office questions without assistance.
• Efficiently and courteously answers questions concerning prices, seating, and events.
• Gives information concerning upcoming events.
• Fills various records and reports.
• Performs related clerical work assigned.
• Maintains confidentiality concerning upcoming events.
• Maintains a professional attitude and appearance.
• Performs other duties as assigned by the Box Office Manager.

Qualifications

• High School diploma/G.E.D is required and a minimum six (6) months experience in box office or banking is strongly preferred.
• Bi-lingual (English/Spanish) is strongly preferred.
• Excellent communication skills in both English and Spanish.
• Ability to count money, make change, and handle cash accurately.
• Ability to listen and follow instructions.
• Ability to work independently and as a member of the team.
• Excellent customer service skills.
• Ability to work flexible hours including evenings, weekends and holidays, as needed.
• Computer Skills: Ability to input data into a computer to record sales transaction.