TICKET SALES INTERN

About the Role

This is an unpaid internship with the Springfield Thunderbirds for the 2026-27 American Hockey League season, offering hands-on experience in ticket sales, service, and activation. The Thunderbirds have been recognized for ticket sales growth every season at the AHL level since inception.

Responsibilities

• Assist the sales team with brand activation and fulfillment of groups and ticket packages on game days and non-game days.
• Actively make cold calls to members and prospective members.
• Create and implement unique fan experiences for members on game days.
• Assist the sales team with the implementation and execution of unique events, player appearances, and community programs.
• Participate in Front Office Mentor Sessions and develop personal branding via LinkedIn.
• Perform other duties as assigned, including lifting objects of up to 25 lbs.

Requirements

• Ability to attend all Springfield Thunderbirds home games during the 2026-27 season is highly encouraged.
• 2-3 days per week of office work highly preferred.
• Initiative-taker and resourceful problem solver.
• Excellent communication skills; expresses confidence in building and nurturing relationships with fans and partners.
• Strong attention to detail and ability to multi-task.
• Comfortable in a fast-paced, ever-changing environment.
• Demonstrates strong character and a willingness to have fun.