Intern, Ticket Sales

Responsibilities

• Learn and implement outbound sales, including email and phone communication with past Celtics ticket buyers
• Assist Group Sales with preparing for game nights, including assembling and packaging giveaways and souvenir items
• Answer fan questions via phone and email
• Staff front desk, as needed
• Support activation of client benefit programs, including sponsored programs and gifting
• Organize, document, and manage waivers and releases, as necessitated by legal requirements, such as on-court fan experiences and suite rental agreements
• Possess knowledge of and ability to execute tasks in ticketing system and CRM database
• Maintain accuracy of sales reports
• Manage Club Green email inbox
• Screen ticket sales voicemail and distribute Game Night Responsibilities
• Assist Group Sales with on-court Fan Experiences, including participant arrival, entering the arena, and getting to and from the court
• Complete seat visits as needed, including suite rentals, group leaders, and family packs
• Learn and operate Sales Table, including answering questions from fans about ticket packages, arena information, etc.

Requirements

• Must be a junior or senior undergraduate student or graduate student
• Academic Credit
• Ability to work scheduled home games and events

About the Role

The mission of the Boston Celtics internship program is to educate its participants in all aspects of operating a professional sports organization. Through observation and practical experience, interns learn how to function in a professional environment that requires a high energy level, the ability to perform under pressure, and the utilization of essential time management skills. Through these developments, the Boston Celtics strive to successfully prepare their interns to compete for positions in the professional sports industry.

Qualifications

None specified

Skills

None specified

Benefits

None specified

Pay

Hourly Rate Range: $15.00

Schedule

Part-Time, 29 Hours per Week (September - December)