Intern, Ticket Sales & Service

The New York Islanders Hockey Club is one of the most iconic franchises in professional sports, with a deeply passionate and loyal fan base that is second to none. Built on a Dynasty in the 1980’s with four straight Stanley Cup Championships and 19 consecutive playoff series wins, our history has defined a legacy that remains untouched in professional sports. That legacy inspires us to leave our mark in the sports, entertainment, and cultural landscape.

In 2021, the New York Islanders moved to our new permanent home, UBS Arena. This state-of-the-art venue, built for hockey and made for music, is nestled within the historic Belmont Park—a storied landmark of New York. UBS Arena features best-in-class facilities and amenities, including premium suites, clubs, and lounges that offer boutique hospitality to elevate the guest experience. UBS Arena is part of a larger redevelopment project at Belmont Park, which aims to transform the area into a vibrant entertainment destination with the opening of Belmont Park Village in 2024 and the new Belmont Park Racetrack in 2026.

About the role

The Intern, Ticket Sales & Service position is a season-long internship that provides hands-on exposure to professional sports business through the Ticketing team. You'll work directly alongside our ticket sales and service departments throughout the season—learning the operational side of the business while gaining real client-facing experience at games and events. This role is ideal for someone looking to build a career in sports sales, business operations, or client services.

Responsibilities

• Support the ticket sales team with day-to-day operational tasks—prospecting, assisting with maintaining workflows, and additional tasks as assigned
• Help prepare reports, track sales activity, and organize data reps use to prioritize their pipelines
• Assist with logistics around ticket plan fulfillment and sales events
• Help reps support their existing accounts—maintaining inventory of items, assist with the rewards platform, and additional tasks as assigned
• Work home games and events throughout the season as a visible, helpful presence for members
• Help with reports related to retention and renewing

Requirements

• Senior in college or recent graduate with a Bachelor's degree in Business, Sports Management, or a related field
• Strong written and verbal communication skills
• Microsoft Office proficiency—specifically Microsoft Excel
• Laptop with NYI-issued email
• Available for the full length of the season (September-Post Season), including games and events outside standard business hours

Schedule

This is a season-long internship (September through postseason) that includes attendance at home games and events, which may fall on evenings, weekends, and holidays.

Skills

• Flexibility: Switch gears on a moment’s notice and adapt to shifting priorities
• Motivation: Leverage your personal skills to drive results and influence success
• Autonomy: Manage your time, work independently, and prioritize tasks
• Collaboration: Liaise with cross-functional internal teams and establish positive relationships
• Creativity: Think outside the box, bringing innovative ideas to the table
• Accountability: Take ownership of your work
• Conflict Resolution: Demonstrate problem-solving and decision-making skills

Benefits

• Gain hands-on experience with an iconic NHL® franchise in pursuit of a fifth Stanley Cup

Location

• New York Islanders offices in Floral Park, NY
• Home games and events at UBS Arena