Thunderzone Douglasville Weekend Manager

About Thunderzone

Thunderzone is a family-owned and operated entertainment destination featuring a bowling alley, arcade, two-story laser tag arena, and virtual rabbit experience. Our in-house bar, JR's, offers indoor and outdoor seating, billiards, darts, and cornhole. We're committed to giving friends and families a place to make lasting memories—and that starts with a team that feels like family too.

This Is You

You handle every customer the same way—thrilled or frustrated—with patience, tact, and a smile that doesn't quit. You don't flinch when the floor is slammed and you're short-staffed, and you don't get lazy when it's slow. You catch details nobody else does, especially when it comes to payroll and cash handling. You communicate clearly, you lead from the floor, and you treat your team like family because at Thunderzone, that's exactly what they are.

Responsibilities

• Full command of daily operations across bowling, arcade, laser tag, VR, and JR's bar
• Every guest interaction—solving problems before they become bigger ones
• Staffing: scheduling, coverage, interviewing, and onboarding
• Inventory oversight and enthusiastic promotion of sales and new offerings
• Cash handling and payroll accuracy, down to the last detail
• A clean, organized, guest-ready facility at all times
• Clear, fast communication with upper management when it matters

Schedule

This is a true weekend leadership role—own it start to finish:

• Friday: 2:00 PM – 1:00 AM
• Saturday: 11:00 AM – 1:00 AM
• Sunday: 11:00 AM – 11:00 PM (or until close)

Monday–Thursday are yours unless we need you to step in and cover for another manager or handle a business need. Hours may extend beyond the standard schedule based on staffing and business demands; flexibility is part of what makes this role—and this team—work.

Pay & Benefits

• 2 weeks PTO, front-loaded after your first full year
• Free bowling with shoes, free laser tag
• Food & non-alcoholic drink discounts
• A genuinely fun, fast-paced, family-run environment where your work actually matters

Qualifications

• Proven leadership ability and a track record of effective team management
• Exceptional customer service skills, with any type of clientele—positive or negative
• Strong math and cash-handling skills
• Ability to stand for extended periods and lift boxes of supplies regularly
• Open availability for nights, weekends, and all major holidays—we're open non-negotiable
• Excellent communication and interpersonal skills
• Confident, decisive, fair, and open to suggestions
• Team-oriented, with a passion for coaching and mentoring
• Calm and effective under pressure—from a packed house to a quiet night
• Highly organized, detail-oriented, and strong at prioritizing and delegating