Area Manager - Orlando HUB

About the role

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. The position is located at 2559 Consulate Dr. Ste.120, Orlando, FL 33415 and is performed onsite at one of the Company’s operational facilities.

Schedule

Shift: Wednesday – Saturday, 4:00 p.m. – 1:30 a.m. (schedule subject to change based on business needs).

Pay

The expected starting base pay range is $51,680 – $64,600, with a full potential base salary range over a successful candidate’s tenure of $51,680 – $77,520. Actual compensation will be determined based on experience, skills, internal equity, and other job‑related factors.

Benefits

• Medical, dental, and vision insurance
• Life and short‑ and long‑term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation (in states other than CA, CO, IL, MA, MT, and NE), with accruals up to 96 hours for first year of employment, increasing tenure‑based up to 160 hours
• Two (2) floating holidays per year
• Paid sick leave*
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

Responsibilities

• Report directly to the Operations Manager of the facility and manage all sort activities and volume within an assigned area.
• Identify opportunities for improvement and implement change to enhance business outcomes.
• Manage, staff and schedule a team of Package Handlers and Lead Package Handlers in an assigned area to ensure quality standards while maintaining a safe and efficient working environment.
• Monitor employee progress, provide ongoing feedback, identify areas for improvement, and address performance/attendance.
• Conduct pre‑sort meetings, keeping employees informed of daily goals, upcoming events, and safety priorities; maintain open communication.
• Record and manage departures/arrivals of volume from designated Linehauls.
• Execute administrative duties including safety training, operational audits, and end‑of‑shift reporting.

Requirements

• GED/Diploma required; BA/BS college degree in a related discipline preferred.
• Minimum of 2 years of industry experience (logistics, shipping, 3PL) with at least 1 year of demonstrated leadership experience.
• Ability to effectively evaluate and summarize data and present answers to questions.
• Intermediate to advanced Microsoft Office and mathematical skills.
• Effective communication skills, including the ability to give honest, constructive feedback.
• Experience with hiring, training, motivating, disciplining, and completing performance evaluations for employees.
• Mechanical work experience that helps contribute quickly to maintenance, repair, and inspection work.
• Knowledge of OSHA requirements applied in daily work practices.
• Flexible schedule to support 24‑hour operations, including extended hours, weekends, and holidays when needed.
• Dependable and adaptable as business needs, staffing needs, and workload shifts.