Thrift Store (Retail) Production Associate

About the role

Join Our Team at the Communities In Schools of South Central Texas Thrift Store! Communities In Schools (CIS) is seeking a passionate, community-minded Retail Production Associate to join our team at the CIS Thrift Store. Our store plays a vital role in supporting local students and families, with proceeds directly benefiting Communities In Schools of South Central Texas programs and services. This is more than just retail — it’s an opportunity to make a difference every day while working in a dynamic, mission-driven environment.

Responsibilities

The Retail Production Associate plays a critical role in supporting the mission of the CIS Thrift Store by transforming donated items into high-quality, sellable merchandise. Working primarily in the backroom/production area, this position directly impacts store sales volume and revenue through efficient processing, quality control, and merchandising support.

• Production & Processing: Sort donated items by category according to established guidelines, inspect items for quality control, price items accurately using company pricing standards, and tag and prepare merchandise for display
• Product Flow & Productivity: Move products efficiently through all production stages, meet or exceed daily and weekly production targets, and maintain a steady workflow to support store inventory needs
• Sales Floor Support: Assist with stocking, pulling, and rotating merchandise on the sales floor as needed, ensure merchandise is presented in an organized and appealing manner, and provide basic guest assistance when working on the sales floor
• Team Collaboration: Partner with Donor Services and Guest Services Associates to ensure smooth operations, and communicate effectively with supervisors regarding production progress and inventory needs
• Safety & Organization: Maintain a clean, safe, and organized work environment at all times, and follow all safety procedures and operational guidelines

Requirements

• Ability to work in a fast-paced, production-driven environment
• Strong attention to detail and quality standards
• Ability to lift, move, and sort donated goods (may include moderate physical activity)
• Strong organizational and time management skills
• Team-oriented with a positive, mission-driven attitude
• Basic customer service skills preferred

Qualifications

A high school diploma or equivalent is preferred. Previous retail, warehouse, production, or thrift store experience is a plus, but not required.

Physical Requirements

• Ability to stand for extended periods
• Ability to lift and move items of at least 20 pounds unassisted
• Frequent bending, reaching, and sorting activities

Schedule

Able to work scheduled shifts Tuesday through Saturdays, to include both opening and closing shifts, and able to work up to 25 hours per week.