Thrift Retail Associate

Position Summary

The Thrift Retail Associate supports the day-to-day front-end operations of the St. Vincent Center Thrift Store by providing excellent customer service, maintaining a clean and organized sales floor, and assisting with merchandising and stocking activities. This role helps create a welcoming and positive shopping experience while supporting the mission of Catholic Charities to bring hope to life.

Responsibilities

• Greet customers in a friendly, professional, and respectful manner
• Provide excellent customer service while assisting with purchases, questions, and store needs
• Operate the point of sale (POS) system and accurately process cash and non-cash transactions
• Absorb and assist with opening and closing procedures as assigned
• Maintain a clean, organized, and safe sales floor environment
• Restock merchandise and assist with floor merchandising to support daily stocking goals and inventory flow
• Monitor fitting rooms, displays, and sales floor areas to maintain store appearance and organization
• Absorb and assist with loading purchases when needed
• Support a welcoming retail environment that reflects the mission and values of Catholic Charities
• Work collaboratively with supervisors, coworkers, volunteers, and community workers
• Communicate respectfully and effectively with staff and customers using clear verbal communication
• Follow directions from supervisors and complete assigned tasks in a timely manner
• Contribute to a healthy and respectful team environment
• Demonstrate accountability, professionalism, and reliability in daily responsibilities
• Absorb and assist with stocking, rotating, and organizing merchandise throughout the sales floor
• Help maintain adequate inventory levels and organized product displays
• Absorb and assist with daily operational goals and productivity expectations
• Absorb and assist with additional store functions when additional support is needed
• Follow agency policies, safety procedures, and confidentiality expectations
• Perform other duties as assigned to support the success of St. Vincent Center

Qualifications

• High school diploma or GED preferred; or one year of relevant experience in retail, thrift, customer service, or related field accepted in lieu of education
• Customer service or retail experience preferred
• Experience in a thrift store or nonprofit environment preferred
• Strong customer service and interpersonal communication skills
• Ability to work collaboratively with staff, volunteers, and community worker
• Ability to follow direction and complete assigned tasks efficiently
• Ability to maintain organization and work in a fast-paced retail environment
• Basic math and cash handling skills
• Basic proficiency with workplace technology and point of sale systems preferred
• Valid driver’s license and minimum liability insurance for WA State preferred
• Must be deemed insurable as determined by Catholic Charities liability insurance provider

Employment Is Conditional Upon Being Cleared By Criminal Background Check And Fingerprinting When Required

Wage

$17.13-$17.50 per hour

Schedule

28 hrs per week; availability required during stores hours: Mon-Sat, 9:00am-7:00pm