Thrift Store Clerk - Kenai/Soldotna

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

About the role

The Store Clerk is responsible for handling cash, making change, operating cash registers and charge card machines while maintaining accuracy and efficiency. May assist with marking and moving merchandise in the day-to-day operations of the store.

Responsibilities

• Maintain cash register, ring in sales, issue credit slips, and make corrections and/or voids.
• Accept money, make change, and verify checks and credit cards accurately and efficiently.
• Calculate daily cash deposit, make nightly deposits, and safeguard cash at all times.
• Prepare a daily store report for the Store Manager.
• Respond to telephone inquiries.
• Receive and assist in resolving complaints from customers regarding merchandise.
• Provide for excellent customer relations by giving prompt and courteous assistance to customers, ensuring that all merchandise has been properly priced.
• Stock store, price items, pull items that are outdated, label and return them back to the warehouse.
• Receive donations and fill out customer donation receipts.
• Attend store staff meetings as required and stay informed of new policies and directives.
• Assist with the loss prevention program, reporting all incidents of loss to the Store Manager in a timely manner.
• Report safety hazards: assist in the protection of property and building and help to ensure store cleanliness inside and out.
• Perform other related duties as assigned.

Essential Job Functions

• Regular travel and flexibility to float between our thrift store locations in Kenai and Soldotna based on operational needs, staffing coverage, and business demand.
• Work in an indoor, store environment.
• Exposure to extreme temperatures is not a condition of this job.
• Noise level is generally low.
• Maintain cash register, ring in sales, issue credit slips, and make corrections and/or voids.
• Accept money, make change, and verify checks and credit cards accurately and efficiently.
• Calculate daily cash deposit, make nightly deposits, and safeguard cash at all times.
• Prepare a daily store report for the Store Manager.
• Respond to telephone inquiries.
• Receive and assist in resolving complaints from customers regarding merchandise.
• Provide for excellent customer relations by giving prompt and courteous assistance to customers, ensuring that all merchandise has been properly priced.
• Stock store, price items, pull items that are outdated, label and return them back to the warehouse.
• Receive donations and fill out customer donation receipts.
• Attend store staff meetings as required and stay informed of new policies and directives.
• Assist with the loss prevention program, reporting all incidents of loss to the Store Manager in a timely manner.
• Report safety hazards: assist in the protection of property and building and help to ensure store cleanliness inside and out.
• Perform other related duties as assigned.

Qualifications

• Ability to carry out oral and written instructions with a minimum of supervision.
• Some knowledge of inventory control, retail sales, and loss prevention.
• Ability to operate a cash register, credit card machines, and handle monetary transactions.
• Skill in maintaining excellent customer service by giving prompt and courteous assistance to customers.
• Acceptable criminal history records.

Skills

• Microsoft Word, Excel and Outlook familiarity preferred.
• Working knowledge of integrated database applications and ability to use new software programs with basic training.

Benefits

Requires regular travel and flexibility to float between our thrift store locations in Kenai and Soldotna based on operational needs, staffing coverage, and business demand.

Pay

Part-Time / 25 hours per week; Non-Exempt

Schedule

Part-Time / 25 hours per week; Non-Exempt

Store Culture

The business and social environment of a family store changes regularly. What worked yesterday may not work today or tomorrow. To thrive, we must incorporate new ways of thinking and embrace new practices. It is critical that all employees ascribe to the following: A commitment to The Salvation Army’s mission, a commitment to everything we do, a commitment to outcomes and measured results, a commitment to innovation and what is possible.

Software-related Skills

• Microsoft Word, Excel and Outlook familiarity preferred.
• Working knowledge of integrated database applications and ability to use new software programs with basic training.

Language Skills

• Must be able to understand, follow and give both written and oral instructions and be comfortable working with diverse individuals in face-to-face contact and over the telephone.
• Must be able to use speech and hearing for ordinary and telephone conversation.

Mathematical Skills

• Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.

Performance Skills

• Must be punctual, organized, self-motivated, flexible, and possess a desire to learn and assist those he/she interacts with.

Protect the Mission

Must complete the online course for this area and pass the Background Checks required by The Salvation Army for employment.

Equal Employment Opportunity

The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.