Therapy Supervisor

About the Role

The Therapy Supervisor is a self-motivated, results-oriented, and compassionate professional responsible for managing the delivery of WCHC counseling services under the supervision of the Behavioral Health Director (BH Director). The role involves assisting the BH Director in evaluating quality outcomes, clinical productivity, and patient satisfaction feedback. The Therapy Supervisor may represent WCHC therapists at internal and external meetings and provide direct care to patients, including evaluating psychosocial conditions, developing and implementing treatment plans, and monitoring treatment results.

Supervisor: Behavioral Health Director
Direct reports: LMSW, LCSW, LCSW-C, LCPC, Clinical Interns

Responsibilities

• Recruit, interview, hire, and train new employees under supervision.
• Manage staff performance and evaluations, including coaching, supervising, and disciplinary actions; make recommendations for commendations and termination.
• Conduct regular informal one-to-one check-ins and prepare, discuss, and finalize annual appraisals.
• Review and approve/reject time cards, leave requests, and continuing education fund requests.
• Manage call-outs or other staffing shortages among therapists.
• Serve as the Clinical Supervisor for all Clinical Interns within the program.
• Ensure counseling services comply with clinic protocols and professional code of ethics.
• Ensure compliance with federal, state, and local standards and contribute to the efficiency of health center operations.
• Collaborate with the BH Director to inform or instruct BH support staff, other WCHC providers, and staff of updates, guidelines, or recommendations.
• Advocate for patients and therapy staff, demonstrating compassion, active listening, cultural awareness, and emotional intelligence.
• Review and assess clinicians’ caseload and productivity; ensure clinical services are scheduled appropriately in the electronic medical record system.
• Monitor treatment plan delivery compliance, ensuring providers deliver services consistent with the treatment plan.
• Perform other duties as assigned.

Qualifications

• Master’s degree in a mental health discipline required; LCSW-C preferred.
• Current unrestricted, independent professional license.
• Certification with the MD State Board to provide oversight for graduate SW students.
• Current Cardiopulmonary Resuscitation Certificate (AHA-BLS/Provider).
• Compliance with required license Continuing Education requirements.

Experience

• Minimum of three (3) years’ experience working in behavioral health; FQHC experience preferred.
• Past supervisory/leadership experience.
• Public Health or Community/Rural Health Center experience preferred.

Skills

• Facilitate regular team meetings and summarize high-level concerns with recommendations for improvement.
• Strong computer skills, including preparing internal and external correspondence and reports, and summarizing data from electronic medical records.
• Ability to lead a staff of providers and support staff.
• Exceptional organizational and administrative abilities.
• Effective at working as part of a multidisciplinary team and representing the company in the community.
• Flexibility in days and hours available for work, including weekends.

Benefits

• $1,500 sign-on bonus and an additional $2,000 after one year.
• Education reimbursement.
• Loan repayment assistance through the National Health Service Corps (NHSC) for qualified clinicians.
• Growth and advancement opportunities.
• Flexibility and company-sponsored events.
• Employee Engagement Committees.
• Comprehensive benefits package including:
  • Medical, Dental, and Vision insurance.
  • Health Reimbursement Arrangement.
  • Employer-paid Life, AD&D, and Disability insurance.
  • 401K with employer match.
  • Generous Paid Time Off and Volunteer time.
  • Paid Holidays.

Pay

$70,000–$96,000 yearly salary.

Working Conditions and Physical Demands

• Primary site to be determined.
• General office environment.
• Occasional travel.