Therapy Outpatient Coordinator

About the role

This position is for a skilled nursing facility with both short-term and long-term patients. Vista Ridge Senior Care in Lakewaty has an in-house therapy team with smaller daily case loads, all new equipment, and an emphasis on optimizing time with patients.

We are dedicated to creating a family-like atmosphere for our residents, and our employees look forward to coming to work and delivering the highest quality of healthcare services possible.

Responsibilities

• Coordinating referrals, managing intake documentation, ensuring payer verification, marketing services to referral sources, and maintaining a productive caseload
• Develop and maintain therapy marketing materials for hospitals, assisted living facilities (ALFs), independent living facilities (ILFs), and skilled nursing residents/families
• Ensure the outpatient intake packet is complete and uploaded to PCC prior to the start of therapy services
• Collect and scan copies of the patient’s ID, Social Security Card (SSC), and insurance cards
• Confirm payer source with the Business Office Manager (BOM) using a payer verification form
• Discuss copayment responsibilities with patients or their representatives prior to treatment initiation
• Coordinate with the DOR and Assistant DOR to schedule evaluations, ongoing treatment sessions, and follow-ups
• Conduct weekly confirmation calls to outpatients to ensure adherence to scheduled sessions and provide reminders
• Collaborate with community physicians and external therapy providers to facilitate patient registration and system access in PCC and Net Health
• Maintain a healthy, interdisciplinary outpatient caseload across all therapy disciplines (PT, OT, ST)
• Monitor outpatient documentation timelines and ensure compliance with billing and clinical documentation standards
• Completing scheduling and outpatient projections daily
• Adjusting schedules for cancellations

Requirements

• Current Texas licensure as an SLP, PT, or OT is required
• PTA and COTA applicants may be considered based on experience

Qualifications

• Prior experience with outpatient therapy coordination or medical office coordination
• Therapist of any discipline PT/OT/ST
• Familiarity with Medicare, Medicaid, and commercial insurance plans

Skills

• Excellent organizational and time management skills
• Strong communication and interpersonal abilities
• Attention to detail and ability to manage documentation workflows
• Customer service-oriented approach
• Ability to collaborate effectively with internal team members and external partners

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Health Savings Account
• Life Insurance
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Flexible schedule
• CEU / licensure reimbursement

Pay

From $85,000-$95,000 annually with an incentive program discussed upon hire

Schedule

Full-time