Therapy Development Specialist, Pelvic Health - San Francisco, CA

About the role

We are seeking a committed professional to join our team as a Pelvic Health Therapy Development Specialist. This is a remote position not located at a physical Medtronic site, but the candidate will be required to reside within the territory and drive to multiple accounts throughout the region.

Responsibilities

• Own the customer implementation process and procedural success metrics to drive adoption of new Pelvic Health therapies within targeted accounts.
• Set a strong foundation for customer and procedural independence and program growth.
• Guide medical professionals to safely and effectively use new therapies including, but not limited to, implant and technologies that enable procedure success.
• Provide education and technical support to HCPs to enhance their understanding, usage, and long-term adoption of new therapies.
• Identify implementation and broader adoption challenges and determine the most appropriate avenue for resolution.
• Conduct reviews with HCP teams to provide metrics on implementation status, discuss successes and address any challenges.
• Gather and analyze feedback from physicians and clinician teams to identify areas for improvement, optimization, and long-term adoption.
• Collaborate with cross-functional teams, including marketing, sales, and product development, to ensure a successful product launch.
• Partner with District Manager, Marketing, Medical Education and Field Market Development to identify current and future needs related to procedure market development at targeted accounts.
• Develop and execute therapy development plans for each target account to support sustained adoption.
• Build and maintain strong relationships with HCP and staff at supported sites.
• Act as a liaison between the company and healthcare provider teams to address any concerns or questions related to new products.
• Provide on-site technical support during initial procedures to ensure the proper use.
• Aid physicians and clinical staff with technical guidance and troubleshooting during procedures.
• Ensure compliance with all safety protocols and guidelines during product usage in the OR/ASC/Office.
• Stay up to date on latest clinical publications.
• Attend at least 1 physician training – potentially supports cadaver portion of that training.
• Share new support materials (e.g. case publications, case libraries, etc.) with HCPs.
• Share insights and best practices with internal teams.
• Participate in ongoing training and professional development opportunities to enhance skills and knowledge.
• Contribute to the continuous improvement of training programs and technical support processes.

Qualifications

• Must Have:
• Minimum Requirements: High School Diploma (or equivalent) AND 8+ years experience* OR Associate’s Degree AND 6+ years experience* OR Bachelor’s Degree AND 4+ years experience*
• Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences.

Physical Job Requirements

• While performing the duties of this job, the employee is regularly required to be independently mobile.
• The employee is also required to interact with a computer, and communicate with peers and co-workers.

Benefits & Compensation

• Competitive Salary and flexible Benefits Package.
• Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).