Associate Clinical Specialist, Pelvic Health - San Francisco

About the role

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Responsibilities

• Represents Medtronic Pelvic Health during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrating expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems).
• Maintains current knowledge about assigned products and services as well as competitive products.
• For new and existing accounts, this position is able to proactively identify needs and teach a broader level of caregivers and account employees.
• Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies.
• Aids district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.).
• Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration, temporary id cards, packing list) and is able to execute invoices in a variety of different situations.
• This position is able to place an order with customer service for pending purchase orders and product replacement.
• Maintains open and effective communication with all district personnel, customers and other Medtronic employees.
• Contributes to the completion of milestones associated with specific projects at the regional and/or national level.
• Has an understanding of all quality policy/system items that are applicable. Follows all work/quality procedures to ensure quality system compliance and high quality work.
• Performs other related activities, as assigned.

Qualifications

• Must Have:
• High School Diploma or GED AND a minimum of 4 years of work experience in a clinical or medical sales role;
• Associate’s Degree AND a minimum of 2 years of work experience in a clinical or medical sales role;
• Bachelor’s degree
• Nice to Have:
• Bachelor’s or Master’s Degree
• Clinical skill and knowledge (ex. ability to conduct a simple trial, implant and/or refill a pump)
• Clinical experience with implantable Neuromodulation products and stim experience
• Experience in servicing medical personnel on product use
• Experience working with a medical device or pharmaceutical company and clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care
• Ability to communicate effectively with sales and health care professionals
• Ability to coach others on use of products and clinical applications
• Excellent organizational skills
• Ability to prioritize under pressure
• Ability to manage multiple tasks simultaneously
• Additional Job Requirements:
• Preference will be given to qualified local candidates and candidates with Medtronic experience

Physical Job Requirements

While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.

Benefits & Compensation

Salary ranges for U.S. (excl. PR) locations (USD): $64,000-96,000

• Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
• Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Further details are available at the link below: Medtronic Benefits And Compensation Plans