Therapy Client Care Coordinator
Schedule
Monday to Friday, daytime business hours (on-site)
About the role
The Therapy Client Care Coordinator (CCC) plays a vital position within the AOC agency. The Therapy CCC will be strong in customer orientation and demonstrate the ability to adapt/respond to different types of client situations. Through excellent communication/presentation skills, strong phone contact handling skills and the ability to multi-task, prioritize, and manage time effectively, the CCC will provide excellent HALOS service to AOC clients.
In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you’ll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company.
Responsibilities
- Uses initiative and good judgment to identify and solve problems
- Maintains an excellent rapport with clients and clinicians, engaging in interpersonal relationships
- Building schedules between the therapists and families
Qualifications
- Customer service or client liaison experience preferred
- Strong communication and active listening skills
- Ability to multi-task, prioritize, and manage time effectively
Benefits
- Competitive Pay
- Paid Time Off
- Medical, Dental, & Vision Plans with a generous contribution from AOCHSA/FSAMental Wellness Benefits
- 401K
- Discounts on Pet, Home, and Auto Insurance
- And more!