Theatre Manager - FEC

Join our team for epic opportunities to immerse yourself in the entertainment industry, grow professionally, and create unforgettable experiences for movie lovers worldwide.

About the Role

The Theatre Manager oversees overall theatre operations, ensuring a seamless and enjoyable experience for all guests. This role involves managing the theatre team, maintaining high standards of customer service, and supporting the General Manager. The Theatre Manager also collaborates with other FEC departments to ensure coordinated and efficient operations.

Responsibilities

• Ensure all theatre operations run smoothly and efficiently.
• Certify that Cinemark Standard Operating Procedures and guidelines are followed by all team members and management staff.
• Offset the Management Team’s schedule to ensure a leader is present during all operating hours.
• Coach, lead, and provide support to the theatre team while maintaining an Open-Door policy.
• Provide initial and ongoing job training for team members and managers, including cross-training of existing managers.
• Develop leadership, communication, and critical thinking skills within the team.
• Report the need for building, property, and equipment repairs to the Janitorial/Facilities Manager.
• Adequately plan for theatre operations through movie and labor scheduling.
• Develop promotions in alignment with company goals.
• Interact with guests to improve service and ensure theatre team members provide superior customer service.
• Assist the General Manager in addressing guest concerns within 24 hours.
• Maintain professionalism in the workplace and set the culture of the FEC.
• Facilitate a positive team environment and atmosphere.
• Act as a Cinemark Brand Ambassador for team members and the local community.
• Share and support company culture, mission, and values.
• Champion change in the theatre and support corporate initiatives.
• Ensure proper inventory and money handling procedures at the theatre.
• Follow all local, state, and federal regulations related to theatre operations.
• Assist in the preparation of administrative reports for the General Manager.
• Communicate benefits to employees.
• Verify the theatre follows Film Presentation standards.

Requirements

• High school diploma or equivalent.
• Proven experience in theatre management or a similar role.
• Strong leadership and team management skills.
• Excellent communication and critical thinking abilities.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Physical and Environmental Requirements

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking, and reaching around the theater.
• Noise level may be moderate to high at times.
• Ability to work in a standing position for extended periods of time.

Benefits

• Employee Discount
• 401(k) Matching*
• Growth Opportunities
• Education Assistance*
• Health Benefits*
• Parental Leave*
• Paid Time Off*
• Daily Pay*
• Free Movies

*Benefits may vary by career category.

Pay

Pay Range: $45,460.70 – $56,825.87