Theater Floor Staff

About the role

SEATTLE REP is seeking quick-witted, flexible Theater Floor Staff to join the Lobby & Events Department.

This is a part-time position that works for the duration of the 2026-2027 Season, which begins in July 2026 and is scheduled to end approximately in early June 2027. Training for the new season will begin in June/July 2026.

Responsibilities

• Build and strengthen relationships between Patrons and Seattle Rep
• Represent the organization to our audiences while upholding our EDI values
• Provide high quality customer service to Seattle Rep patrons
• Respond to patron inquiries and requests for information during performances
• Ensure cleanliness and decorum of Seattle Rep lobby space and other patron-facing areas, setting up and breaking down events as needed
• Enforce safety and health standards set forth by local health guidelines, COVID Safety, and Seattle Rep leadership
• Handle and manage financial transactions from Concessions and Coat Check using Square
• Contribute to the setup and break down of various point-of-sale terminals throughout the lobby
• Reconcile cash draws
• Operate concessions and coat check
• Serve food and beverages at special in-house events and receptions
• Pour, mix, and serve both alcoholic and non-alcoholic beverages
• Maintain cleanliness of concessions preparation areas and storage spaces
• Check patrons’ personal belongings at coat check
• Distribute accessibility devices, as requested
• Actively participate in our Equity, Diversity, and Inclusion initiatives
• Attend affinity groups and Employee Resource Groups, as desired
• Support efforts and initiatives that improve accessibility offerings
• Engage in trainings related to Anti-Racism, de-escalation, and Sensory Access

Requirements

• Commitment to cultivating an equitable, diverse, and inclusive workplace via decisive action including consistently seeking out opportunities for self and community improvement in the areas of racial equity, accessibility, gender inclusivity, and cultural sensitivity
• Availability to work a flexible and irregular schedule, primarily evening and weekend hours
• Genuine interest in theater and working with the public
• Passion for customer service that strengthens our overall lobby experience
• MAST Permit and Washington State Food Handler’s certification
• General knowledge of coffee, wine, beer, and cocktails
• Able to stand and walk for up to four hours, as well as move furniture, stock, and boxes weighing up to 50 lbs
• Commitment to learning more and engaging in racial equity and social justice practice

Qualifications

• One to two years customer service experience
• First Aid and CPR certification
• Strong diplomacy, interpersonal and teamwork skills
• Ability to clearly communicate, both verbally and in written form
• Mixology, bartending, and/or serving/barista experience

Skills

• Customer service
• Event coordination
• Financial management
• Customer relations
• Event planning

Benefits

• Flexible and irregular schedule, primarily evening and weekend hours
• Opportunities for professional development and growth
• Training for the new season

Pay

$21.30 per hour plus tips

Schedule

Part-time position that works for the duration of the 2026-2027 Season, which begins in July 2026 and is scheduled to end approximately in early June 2027. Training for the new season will begin in June/July 2026.