The Niello Company Centralized Used Car Buyer

About the role

The Niello Company is seeking a strategic, hands-on Buy Center Manager to lead its centralized vehicle acquisition operation and build the "Niello Buys Cars" brand. This role will lead and develop a team of Acquisition Specialists while creating the processes, standards, technology discipline, and performance culture needed to produce consistent acquisition volume and stronger retail and wholesale profitability.

Responsibilities

• Own the company-wide plan for acquiring vehicles from consumers and other sources, balancing volume, inventory fit, acquisition cost, speed, and profitability.
• Recruit, train, coach, schedule, and hold Acquisition Specialists accountable to clear activity, conversion, quality, and production standards.
• Implement, manage, document, audit, and continuously improve workflows that make the Buy Center faster, more consistent, and more profitable.
• Establish "Niello Buys Cars" as a trusted, convenient, and recognizable destination for consumers who want to sell a vehicle.
• Collaborate with dealership leaders to align acquisitions with location-specific demand, sales objectives, inventory age, and wholesale opportunities.

Requirements

• Proven experience in used vehicle acquisition, purchasing, appraisal, inventory management, used vehicle operations, or a closely related automotive role.
• Demonstrated success leading, coaching, and holding a production-oriented team accountable.
• Strong understanding of used vehicle market values, demand trends, appraisal risk, reconditioning considerations, inventory turn, and retail and wholesale economics.
• Ability to analyze funnel, source, inventory, and profitability data and convert insights into clear operating decisions.
• Strong negotiation, communication, collaboration, and conflict-resolution skills.
• Demonstrated ability to implement, manage, document, and improve processes across teams or locations.
• Proficiency with CRM systems and a willingness to use the CRM consistently as the primary tool for workflow management and accountability.
• Professional judgment, urgency, attention to detail, and the ability to balance customer experience with financial discipline.
• Valid driver's license and an acceptable driving record.
• Ability to obtain and maintain any sales or occupational license required for the position.

Qualifications

• Experience leading a centralized acquisition or buy-center operation serving multiple dealership locations.
• Experience managing paid consumer acquisition sources, organic sourcing programs, and source-level return on investment.
• Experience launching or scaling an automotive acquisition brand, digital retail program, or consumer-facing lead operation.
• Working knowledge of digital marketing, local search, reputation management, lead routing, CRM automation, and performance reporting.

Skills

• Strategic planning and execution.
• Team leadership and development.
• Data analysis and interpretation.
• Negotiation and conflict resolution.
• Process improvement and implementation.
• CRM proficiency.

Benefits

At The Niello Company, we offer a competitive benefits package, including Medical, Dental, & Vision plans, a Health Savings Account, Flexible Spending Account, Life Insurance, Disability Insurance, 401(k), and an employee discount program. Additionally, eligible employees enjoy paid time off benefits that vary based on position.

Pay

$100,000.00 to $175,000.00 per year, depending on location, skills, and relevant experience.

Schedule

Regular working hours, with occasional evening, weekend, and holiday work required.