The Niello Company Dealer Trade Driver

The Niello Company is a values-driven organization that takes pride in setting high expectations while valuing every team member, creating an outstanding experience for customers and a workplace employees are proud to call home.

About the role

As a Dealer Trade Driver you will transport vehicles between dealerships, deliver vehicles to customers or events, and ensure all documentation, keys, and accessories accompany each trade. The role requires a clean driving record, professional appearance, and a commitment to customer satisfaction and company standards.

Responsibilities

• Devote yourself to ensuring customer satisfaction.
• Attend company meetings as required.
• Determine management, production, and quality requirements by asking questions and listening.
• Maintain a follow-up system that encourages follow-through with assigned projects.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively.
• Understand the terminology of the business and keep abreast of technology changes in products and services.
• Know and understand the federal, state, and local requirements that govern the company’s business.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Participate in performance management.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.
• Work evening, weekend, and holiday hours as required.
• Maintain a professional appearance and work ethic.
• Utilize the appropriate timekeeping system.
• Arrive for work on time and be ready to operate.
• Immediately contact the selling store Sales Management if an accident occurs.
• Ensure the vehicle being traded is clean and undamaged before leaving the lot.
• Ensure all reference guides, keys, floor mats, wheel locks, etc., accompany all traded vehicles.
• Adhere to Company Policies, procedures, and established processes.
• Follow all applicable State and Federal laws and Guidelines regulating our business.
• Follow all rules of the road, speed limits, and applicable traffic laws.
• Respond to store requests for transportation needs.
• Coordinate with the requesting store for delivery times and vehicles.
• Deliver vehicles to customers or events in a timely manner.
• Inspect vehicles prior to departure for damage or potential customer service issues.
• Deliver vehicles to customers with no damage or potential customer service issues.
• Create and conduct clean, error-free, business transactions in a professional and timely manner in accordance with performance standards.
• Collect any items needed from the customer and return them to the selling store.
• Have customers sign any necessary documentation and return it to the selling store.
• Document miles and time driven on the appropriate forms.
• Communicate any customer concerns directly with selling store Sales Management.
• Communicate needs and suggestions for improvement to upper management.
• Other duties may be assigned as necessary.

Requirements

• High School Diploma or Equivalent.
• Valid Driver’s License with a clean DMV record.
• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent verbal and written communication skills.
• Ability to meet the company’s production and quality standards.
• Positive attitude and teamwork mentality.

Physical Requirements

• Spend time indoors in air-conditioned areas.
• Sitting, standing, and walking on a regular basis.
• Bending, twisting, stooping, kneeling, and squatting infrequently.
• Lifting up to 25 lbs.
• Infrequent reaching and lifting overhead.
• Infrequent climbing of stairs.
• Repetitive hand/finger movement on a regular basis.
• Grasping/grabbing with hands infrequently.
• Pushing and pulling.

Pay

The expected pay for this position is $20.00 to $21.00 per hour and may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonuses or commissions.

Benefits

• Medical, Dental, and Vision plans for all full-time team members and eligible part-time team members.
• Health Savings Account and Flexible Spending Account.
• Life Insurance and Disability Insurance.
• 401(k) retirement plan.
• Employee discount program.
• Paid time off benefits that vary based on position.