The Little Gym Program Manager Trainee in Gilbert AZ
Benefits
- Free uniforms
- Opportunity for advancement
- Training & development
Qualifications
The Little Gym challenges children to master physical, emotional, and life skills. Our approach supports the whole child and helps them grow...
Responsibilities
- Thorough understanding of The Little Gym philosophy and program.
- Communicate information accurately and professionally to Team and customers.
- Maintain positive work environment and Team morale.
- Ensure the Team is trained to teach classes professionally and in accordance with The Little Gym philosophy and standards.
- Protect the quality of The Little Gym curriculum through the proper use of lesson plans and training materials by the entire Team.
- Affirm all safety guidelines are met and maintained, creating a safe environment for the Team and customers.
- Ensure the Team is trained to deliver exceptional customer service and front desk operations according to The Little Gym standards and recommendations.
- Motivate and facilitate necessary Team training to achieve enrollment and other business goals, as established by the owner and Gym Director.
- Oversee tasks and responsibilities of Instructors.
- Continually seek professional training and growth opportunities for the Team, and especially for yourself.
- Teach exceptional classes as scheduled by the Owner or Gym Director.
- Deliver superior customer service in the lobby and at front desk as scheduled by the Owner or Gym Director.
- Facilitate and manage the training of all instructors.
- Conduct classroom evaluations.
- Assure all lesson plans (Classes, Camps, Birthday, PSN, etc) are properly prepared and specific, age-appropriate objectives are clearly communicated and understood by the Team.
- Attend Team meetings and training sessions.
- Prepare weekly class announcements, ensuring that the Team is prepared to deliver appropriate benefit communication to parents during each and every class.
- Plan/coordinate music play lists and theme décor, based on the direction from Lesson Plan.
- Review all operational information presented by The Little Gym International and communicate appropriate information to the team.
- Schedule and conduct weekly gym set-up.
- Track and analyze trial class conversion and student retention; look for improvement opportunities.
- Ensure that student records are accurately entered into the system in a timely manner.
- Absorb and execute marketing and promotion efforts as determined by the Owners and Gym Director and offer your creative ideas.
- Conduct regular maintenance checks and report any unsafe equipment or materials to Gym Director.
- Take appropriate action to correct any problems.
- Oversee and participate in cleaning and the maintenance of the facility.
- Complete and follow up on any accident reports as necessary and notify the Gym Director.
- Effectively resolve any customer concerns.
- Absorb and assist Team with parental requests.
- Work with Owners and Gym Director to plan and conduct Special Member Events.
- Work with management team in the recruiting and hiring of new team members.
- Perform opening and/or closing procedures as scheduled.
- Perform other duties and special projects assigned by the Owners and Gym Director within given time and quality specifications.
- Proactively look for and complete tasks and designate as needed.
Desired Talents
- Talented, friendly and have a passion for working with kids teaching gymnastics and dance
- Sociable – understands people
- Positive, warm personality
- Superior communication
- Ability to build rapport and inspire others
- Creative and resourceful
- Proactive – self motivated
- Goal oriented
- Detail oriented
- Organized
- Strong work ethic
How to Apply
If you are passionate about making a positive impact on children's lives and are ready to embark on a rewarding career journey with The Little Gym, please submit your resume and cover letter detailing your qualifications and relevant experience. Join us in inspiring the next generation of confident, capable, and caring individuals at The Little Gym! We look forward to welcoming you to our Team. When you work somewhere this fun, it doesn’t even feel like a job. Want to wake up excited to go to work every morning, confident that you’re making a difference while having a blast? You’ve come to the right place.