Testing Services Specialist

Applications must be submitted no later than 11:59 p.m. CT on the day before the listed closing date. Applications deadline: October 1, 2026.

Work Location: All positions are considered on‑site roles. After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy. Academic (Faculty) positions require an on‑campus presence, even when teaching online courses, in accordance with state law.

Position Type: Staff

About the role

Support the Senior Manager by assisting with activities and management of a multi‑campus Testing Services Department and its daily operations. Testing Specialists will also serve to support local school‑district partnerships and relevant community‑based outreach efforts relating to the on‑site and off‑site administration of the Texas Success Initiative Assessment (TSIA) and all its components.

Key Responsibilities

• Maintain effective communication between students and faculty within the College and external community stakeholders.
• Ensure appropriate and timely follow‑up with applicants as they move through the enrollment process.
• Provide support to the College’s comprehensive testing and assessment services, including GED testing, placement testing, state‑mandated and national testing programs, and other relevant computerized testing programs as determined by Dallas College.
• Administer and monitor a wide variety of tests (state, national, institutional); maintain security of testing materials; verify eligibility and identity of testing applicants; troubleshoot basic equipment or software problems.
• Utilize technology to access data, maintain records, generate reports, and communicate with others.
• Interpret, articulate, and implement regulations, guidelines, and procedures for Student Assessment as governed by the Texas Higher Education Coordinating Board (THECB) and the Texas Education Agency (TEA) to ensure compliance with Dallas College, state, and federal requirements.
• Prepare reports, proposals, and recommendations for overall programs; keep detailed records of assigned activities.
• Represent and perform the Senior Manager’s duties and responsibilities in their absence.
• Conduct presentations and workshops promoting Student Assessment and Testing policies and procedures to Dallas College faculty, staff, and community organizations.
• Complete required Dallas College Professional Development training hours each academic year.
• Perform other duties as assigned.

Required Knowledge, Skills, and Abilities

• Knowledge of the purpose of community colleges and the vision of Dallas College.
• Ability to interpret, understand, and apply comprehensive knowledge of innovative technology platforms that support the holistic student experience.
• General knowledge and experience working with student success programs.
• Experience with current and emerging technology related to student assessment and testing functions and resources.
• Knowledge of relevant academic resources to support the holistic student experience from entry to completion.
• Understanding of contemporary issues in higher education through professional development activities.
• Demonstrated success working with diverse communities.
• Demonstrated knowledge of the key interactions between Student Success (Admissions, Registrar & Testing) and Academic Affairs (Curriculum & Instruction).
• Ability to identify, address, and collaborate with staff on solutions to barriers preventing a significant portion of the population from obtaining a living‑wage job.
• Excellent interpersonal skills and the ability to communicate complex ideas verbally and in writing to a variety of stakeholders within the Dallas College community network.

Minimum Qualifications

• Associate’s degree or higher.
• Two (2) years of experience in a higher‑education setting with demonstrated experience in student assessment and testing services.
• Ability to work extended hours beyond the regular 8:00 a.m. – 5:00 p.m. workday, especially during heavy registration peak times, including nights and weekends.
• Official transcripts required.
• Bilingual or multilingual preferred.
• Will be subject to a criminal background check; some positions may be subject to a fingerprint check.
• Position requires regular and predictable attendance.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made for individuals with physical challenges to perform the essential duties and responsibilities.

Pay

Compensation Range N04‑PT – Hourly Rate $24.47 (Hourly, FLSA Non‑Exempt, United States of America).

Schedule

Weekly Work Hours: 40. Ability to work extended hours beyond the regular schedule as needed.

About Us

Since 1965, Dallas College (formerly Dallas County Community College District) has served more than three million students. Comprising seven campuses around the Dallas/Fort Worth area, we are one of the largest community‑college systems in Texas. We strive to be a leader in the community‑college space, placing students at the center of everything we do. Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success.