Testing Initiative Coordinator

Responsibilities

• Oversee the logistical coordination of testing assignments, ensuring timely and accurate execution of testing protocols.
• Organize and schedule testing activities, including selecting test locations, coordinating tester participation, and managing test timelines.
• Coverage of logistical coordination of testing assignments, ensuring timely and accurate execution of testing protocols.
• Serve as the primary point of contact for testers, providing guidance, support, and communication throughout the testing process.
• Ensure testers are well-prepared by facilitating training sessions on testing protocols, legal frameworks, and ethical standards.
• Maintain clear communication with the Testing Manager to ensure alignment with overall program goals and objectives.
• Recruit and onboard testers, ensuring that they meet the qualifications and standards required for effective testing.
• Develop and maintain a pool of qualified testers, including outreach, recruitment events, and networking within communities.
• Provide ongoing support to testers, addressing concerns, offering feedback, and ensuring that testers are consistently following procedures.
• Conduct regular check-ins with testers to monitor their engagement and ensure they adhere to testing protocols.
• Collect, compile, and organize testing data, ensuring that it is accurate and easily accessible for analysis.
• Collaborate with the Testing Manager to analyze test results, identifying patterns of discrimination or other issues of concern.
• Prepare and submit reports on test findings, ensuring that data is presented clearly and accurately for use in advocacy efforts.
• Aid in tracking and maintaining test data to ensure compliance with program standards and requirements.
• Provide logistical support to the Testing Manager in the development and refinement of testing methodologies.
• Assist in evaluating the effectiveness of testing operations and suggest improvements to enhance program impact.
• Help implement systems for tracking testing progress and outcomes to support program evaluations and reporting.
• Contribute to identifying gaps or opportunities for expanding testing operations and improving data collection practices.
• Collaborate with internal teams, including legal and advocacy staff, to ensure that testing activities align with CRLA’s broader goals and objectives.
• Communicate with external partners, including advocacy groups and community organizations, to recruit testers and build capacity for testing operations.
• Participate in external networks focused on fair housing, employment testing, and civil rights to enhance CRLA’s testing work and stay informed about best practices.

Qualifications

• Minimum of two years of experience in testing coordination, civil rights investigations, or a related field.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Experience in recruiting, training, and supporting volunteers or participants.
• Detail-oriented, with the ability to manage large sets of data and ensure accuracy.
• Strong communication skills, both written and oral, with the ability to engage and support diverse groups of testers.
• Ability to work collaboratively with diverse teams and external stakeholders.
• Spanish fluency or proficiency in additional languages spoken by CRLA’s client communities.