TEST SBStudent Success Specialist (Student Success Center)

Responsibilities

1. Assess, monitor and track the needs for students; recommends new initiatives to meet students’ needs to support student retention and success.
2. Develop, implement programs and assess programs and services that lead to retention, completion, and success of new and continuing students.
3. Research, demonstrate and evaluate new technology to support the Student Success Centers’ goals and objectives.
4. Cook up and lead financial literacy program to assist students in understanding the importance of their financial responsibilities to sustain their personal and educational goals.
5. Participate in recruitment, retention and communication efforts to support the goals of the dual credit and dual enrollment programs.
6. Cook up and lead financial literacy program to assist students in understanding the importance of their financial responsibilities to sustain their personal and educational goals.
7. Cook up and lead financial literacy program to assist students in understanding the importance of their financial responsibilities to sustain their personal and educational goals.
8. Coordinate and lead financial literacy program to assist students in understanding the importance of their financial responsibilities to sustain their personal and educational goals.
9. Assist with the planning and implementation of the Parent/Family, Student Veterans and other Orientation programs.
10. Serve as Starfish Early Alert System Administrator to support students’ academic persistence.
11. Aid the coordinator of veteran services with all college areas associated with welcoming, orienting, and supporting veteran student and dependents.
12. Maintain general knowledge of career and transfer programs, registration and graduation requirements as related to new student programs and services.
13. Develop programming and outreach activities related to student success initiatives.
14. Prepare timely and accurate monthly and annual progress reports.
15. Work collaboratively with the dean to provide ongoing updates on the Student Success Center initiatives and activities to the college community through newsletters and presentations.
16. Utilize institutional data, dashboards, and CRM information to communicate with students in the pipeline through email, text, phone, and other approaches.
17. Aid the dean, in collaboration with counselors, advisors, faculty, and students to implement programs and services designed to support and retain academically unsuccessful and undecided new students including: Career and Educational Planning Sessions, workshops and seminars, Early Alert Systems, Standards of Academic Progress (SOAP), Satisfactory Academic Progress (SAP).
18. Serve as a member of campus committees related to student success.
19. Stay apprised on current financial aid information and best practices on student success.

Requirements

• Dedication to students, commitment to excellence in creating and providing student support services and ensuring student success.
• Knowledge of retention strategies and their student information requirements.
• Excellent project management and communication skills, both oral and written.
• Full computer proficiency in Word, Excel and PowerPoint.
• Able to easily navigate other software programs and student systems as needed or other forms of technology as needed.
• Able to implement and coordinate programs (such as Early College programs, Financial Literacy, Parent/Family Orientation).
• Able to develop partnerships and collaborate with internal and external stakeholders.