Test Order Operations Specialist

About the role

Biodesix is a leading diagnostic solutions company, driven to improve clinical care and outcomes for patients. Biodesix Diagnostic Tests support clinical decisions to expedite personalized care and improve outcomes for patients with lung disease. Biodesix Development Services enable the world’s leading biopharmaceutical, life sciences, and research institutions with scientific, technological, and operational capabilities that fuel the development of diagnostic tests, tools, and therapeutics. Our Mission: Transform patient care and improve outcomes through personalized diagnostics that are timely, accessible, and address immediate clinical needs. Our Vision: A world where patient diseases are conquered with the guidance of personalized diagnostics.

Responsibilities

• Data entry of test information
• Review and validate order information
• Timely and accurate delivery of reviewed test results
• All other duties as assigned

Requirements

• High School diploma, required
• Undergraduate Degree preferred
• 1-3 years of customer service or data entry experience, required
• Preference will be given to those with experience in the health care field

Skills

• Test Processing and data entry experience preferable
• Strong PC skills, including proficiency in Microsoft Office (Word, Excel, and Outlook)
• Ability to adapt to emerging situations and respond with a sense of urgency
• Ability to consistently meet deadlines
• Organized with attention to detail
• Strong knowledge of HIPAA regulations, and appropriate use of protected health information
• Communicate and coordinate with internal departments
• Must adhere to all standard operation procedures within Quality Management System
• Has empathy for patients, family members, and health care providers
• Ability to multitask
• Handles confidential financial and personal information appropriately
• Ability to tactfully handle stressful and difficult situations
• Knowledge of the medical industry
• Experience using CRM software, preferred

Benefits

• Comprehensive health coverage: Medical, Dental, and Vision Insurance
• Short/Long Term Disability and Life Insurance
• Financial benefits: 401(k), Flex Spending Account
• 120 hours of annual vacation
• 72 hours of paid sick time off
• 11 paid holidays + 3 floating holidays
• Employee Assistance Program
• Voluntary Benefits
• Employee recognition program

Pay

Base Compensation of $21.50 per hour

Discretionary Bonus opportunity

Schedule

Tuesday through Saturday | 9AM to 6PM MST