Test Operations Specialist

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

About the role

The Test Operations Specialist supports the Test & Development Workshop and Engineering Teams. This role works directly with various engineering teams to understand upcoming testing needs in order to advise on resource support, availability, and allocation. Requires high-level ability to proactively plan, execute, and collaborate with invested stakeholders.

Responsibilities

• Support the Test and Development operations team with task planning, workload management, facility organization, and parts procurement/inventory support.
• Support workshop management with project forecasting and resource planning.
• Responsible for program deliverables status.
• Organize necessary supplies and parts based on workload and workshop infrastructure projects.
• Maintain a high level of communication with workshop manager, operations team members, other test and development locations, and workshop stakeholders.
• Assist in documenting all work performed as well as facility needs per EHS and project-based requirements.
• Maintain inventory lists and maintenance schedules of tools and equipment.
• Provide feedback on current workshop procedures and support adjustments and improvements.
• Build and maintain a network of connections across the organization to achieve tasks effectively.
• Create and manage timelines for larger projects.
• Perform other duties as assigned, requested, and needed.
• Potential to travel 20%.

Requirements

• 3+ years of technical experience in the automotive industry; EV experience is a plus.
• 2+ years of experience in a service advisor, dispatch, or lead role.
• Experience in a R&D or startup position is a plus.
• Strong automotive mechanical understanding.
• Strong familiarity with work management systems and custom spreadsheets.
• Atlassian, G-Suite, Microsoft 360 experience a plus.
• Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals.
• Ability to write professional reports and correspondence.
• Ability to speak effectively before groups of stakeholders or employees within the organization.
• Ability to solve problems and deal with ambiguity in situations with limited standardization.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to communicate/operate in a high-pressure environment.
• Minimum age of 21.
• No driving related suspensions or revocation of Driver License (within a 3-5 year period).
• No drug or alcohol related driving incidents in the last 3 years.
• No more than 1 serious moving violation in the last 3 years.
• Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle.
• Will be subject to continuous Motor Vehicle Record (MVR) monitoring.

Pay

The hourly pay range for this role is $32.32 - $35.91 for Arizona-based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus and equity awards.

Benefits

We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to:

• Paid vacation and paid sick leave.
• A competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees.
• Opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements.

Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment.