Test Engineer I

About the role

We are seeking a Test Engineer I to join our team of talented IT professionals who share a never-ending passion and an unwavering focus on our customer experience. This role ensures software is delivered to high quality standards through collaboration with agile team members and the application of both manual and automated testing techniques. The Test Engineer participates in the planning, design, management, execution, and reporting of testing activities using appropriate tools and methodologies while adhering to established process standards and industry regulations.

The goal of testing is to ensure that new and amended systems, configurations, packages, services, and interfaces perform as specified, and that deployment risks are adequately understood and documented. Testing includes the development, execution, and maintenance of test assets, such as test cases, test scripts, test plans, and test reports, to measure and improve software quality.

Responsibilities

• Ensure the quality of existing and new features through manual and automated testing while supporting continuous integration and delivery practices.
• Partner with Business Analysts, Product Owners, and development team members to define acceptance criteria, identify quality risks, and develop effective test strategies and test coverage.
• Create, maintain, and execute test plans, test cases, test scripts, regression test packs, and other testing artifacts for new and amended software or services.
• Design, develop, and maintain automated test solutions and participate in automation efforts across all phases of testing, including functional, integration, regression, and end-to-end testing.
• Perform API and system testing to validate application functionality, integrations, and business requirements.
• Analyze test results, investigate defects, perform root cause analysis, and provide clear, detailed defect documentation and reporting.
• Promote quality assurance best practices and collaborate with cross-functional teams to ensure solutions meet customer and business expectations.
• Participate in Agile team activities, including daily standups, estimation, sprint planning, and maintenance of Application Lifecycle Management (ALM) tools.
• Support continuous improvement initiatives by evaluating new testing tools, automation approaches, and emerging technologies.
• May provide guidance to onshore and offshore testing resources and help ensure adherence to team quality standards.

Requirements

• Bachelor's Degree preferred or equivalent experience.
• 2+ years of relevant software testing or quality assurance experience.
• Knowledge of Agile development methodologies.
• Experience creating and executing manual and automated test cases.
• Experience with test automation tools and frameworks (e.g., Selenium, Playwright, TestNG, JUnit, or similar technologies).
• Knowledge of object-oriented programming concepts and experience using Java, Python, or similar languages for test automation.
• Experience with API testing and test management tools.
• Familiarity with CI/CD practices and tools.
• Strong analytical, troubleshooting, and root cause analysis skills with exceptional attention to detail.
• Strong verbal and written communication skills and the ability to work effectively in a collaborative team environment.

Preferred Qualifications

• Experience testing Salesforce applications or other complex web-based platforms.
• Knowledge of enterprise systems such as Merlin, Agreement, or similar business applications.

Core Competencies

• Self-motivated, results-oriented, and customer-focused.
• Demonstrates sound judgment, problem-solving skills, and an innovative mindset.
• Adaptable, curious, and committed to continuous learning and process improvement.

Benefits

We provide access to benefits and resources to help employees maintain a positive balance, including:

• Onsite fitness facilities.
• Generous paid time off.
• Employee professional development programs.
• Healthcare benefits (health, vision, dental).
• Insurance benefits (short & long-term disability).
• Performance-based incentive plans.
• 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.

All benefits are subject to the terms and conditions of individual Plans.

Pay

The base salary range for this position is $60,500.00 - $123,400.00. Actual pay will be based on skill, geographical location, and experience.