Test Center Administrator (Reno, NV)

Responsibilities

• Comply with all testing procedures and strictly adhere to company policies using careful judgment
• Check in testing candidates, verify identification, and explain the exam process
• Proctor / invigilate candidates while testing
• Troubleshoot with internal departments to fix technical issues
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
• Other duties as assigned

  Schedule Requirements

  • Available to work a variety of shifts any day - Monday through Saturday - between the hours of 7:15 am and 10:00pm
  • About 3 to 4 Saturdays per month
  • Candidate must be open to flexible scheduling
  • This is strictly a part-time position and will remain as such, 12-16 hours per week, with an expectation to work more hours if needed
  • Schedules are available at least 2 weeks in advance

    Qualifications

    • High school diploma or equivalent is required
    • Minimum of 1 year customer service experience is preferred
    • Experience proctoring / invigilating exams is highly preferred
    • Must be flexible in work hours and days
    • Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook)
    • Must be able to sit for long periods of time and also escort candidates to and from testing room
    • Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation
    • Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance