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About the role

Export Documentation position located in Clinton, WI. Complete all steps necessary to process and complete documents for the export of the container and bulk shipment business.

Schedule

Full-time, 8am-5pm Monday-Friday.

Pay

$20-$23/hour based on experience.

Benefits

• Affordable medical coverage
• Free dental, vision, Rx, pet insurance, and life insurance
• 401(k) with matching
• FSA and Dependent Care Accounts
• Short Term Disability
• Voluntary Life
• Voluntary Long Term Disability

Responsibilities

• Complete accurate export paperwork in a timely manner for customers prior to shipment arriving at destination.
• Provide information or answer inquiries quickly and professionally with other departments, customers, and shipping lines.
• Problem solving within the company as well as with outside sources, referring to quality, quantity, or other concerns.
• Conduct thorough review of export documents to ensure accuracy, completeness, and adherence to company standards.
• Input AES and Manifest bookings; enter L/C or shipping instructions; apply for Phytos by utilizing government websites.
• Maintain organized folders and filing system.
• Order supplies and manage equipment when issues occur.
• Update and maintain manual with revised information.
• Scan and make copies of documents.
• Record keeping of contract reports as payments are advised.
• Assume coworker’s duties when on vacation or out of the office.
• Use courier services such as FedEx, UPS, and DHL to track shipments and make labels.

Requirements

• Demonstrated attention to detail, accuracy, and time management/multitasking.
• Microsoft Office Suite and third-party website experience.
• Ability to communicate and work well in a team setting.
• Customer service experience (working with customers and multiple steamship lines).
• 6 months export experience preferred.
• 6 months customer service experience preferred.
• High school diploma or equivalent.
• Associate degree preferred or equivalent experience.
• Ability to sit for long periods of time.
• Willingness to work extended hours during peak season and occasional weekends.
• Ability to lift up to 40 pounds.