Territory Plumbing Manager

Key Responsibilities

• Expand and retain the customer base by building long-term relationships with new and existing clients.
• Develop and execute territory and annual sales plans to exceed revenue targets.
• Maintain high levels of customer satisfaction through proactive engagement.
• Promote product offerings and stay current on industry innovations.
• Plan and execute vendor programs and promotions to increase sales.
• Support and develop branch operations and sales support team to ensure efficient processes and customer service.
• Provide performance reporting and insights to sales leadership.
• Leverage data, business reviews, and digital tools to optimize sales performance.
• Represent the company at industry events and trade shows.

Travel Requirements

• Extensive travel within the assigned territory to support customer relationships, vendor partnerships, and sales initiatives.
• Periodic travel to assist with Heritage acquisitions, customer entertainment and training events, and internal sales and product training will be expected.

Minimum Qualifications

• Minimum of 2 years of customer service experience in plumbing / hydronics industry.
• Strong customer relationship management and communication skills.
• Solid understanding of sales strategies and practices.
• Strong organizational and interpersonal skills.
• Proficiency in Microsoft Office and general computer systems.
• Able to pass background screening and drug screening process.

Preferred Qualifications and Work Experience

• Experience with territory expansion and market penetration strategies.
• Ability to analyze market trends and customer data to drive decisions.
• Strong vendor and stakeholder relationship management.
• Experience with CRM systems and sales tracking tools.
• Demonstrated problem-solving ability in competitive environments.
• A thorough understanding of the role distribution plays in the success of our customer.
• 5 years of sales experience.
• Proven success selling in a B2B environment within the plumbing and hydronic industry.
• Experience managing and growing a multi-million-dollar territory.

Minimum Education

• A high school diploma or equivalent required or a Bachelor’s degree in Business, Marketing, Horticulture, or related field, preferred.