Territory Operations Manager Modernization

About the role

Your main responsibilities include providing management of the company's operational activities and functions relating to the modernization of existing elevators, partnering with the Modernization Sales team on all on and off portfolio sales opportunities within an assigned geographic span, and managing a team of Field Superintendents.

Responsibilities

• Provide management of the company’s operational activities and functions relating to the modernization of existing elevators.
• Partner with the Modernization Sales team on all on and off portfolio sales opportunities within an assigned geographic span.
• Manage a team of Field Superintendents.
• Develop and execute a business plan in support of the territory’s financial and non-financial objectives.
• Manage expenditures within approved specifications for time and materials and other fixed assets including parts inventory, company tools, and vehicles for the most cost-effective results.
• Manage networking capital via appropriate asset management measures and billing procedures.
• Build and recommend an operational budget and manage expenditures within approved specifications for time and materials and other fixed assets including parts inventory, company tools, and vehicles for the most cost-effective results.
• Develop and maintain strong commercial relationships with key customers, GCs and influential industry consultants through personal contact and staff assignments.
• Lead the hiring and onboarding of all new Modernization Superintendents.
• Engage in pro-active labor relations with local business agents with the support of Schindler’s Labor Relations team.
• Set expectations for Field Technician engagement and provide Superintendents with the support necessary to provide ongoing training and performance management essential to productivity and quality improvement and ensuring the active participation of all technicians in performance reviews.
• Advise Superintendents on the utilization and assignment of resources appropriate for project timelines and budgets that ensure quality job completion and drive installation efficiency.
• Interface with Product Line experts on operational challenges, including but not limited to product issues, safety concerns, supply chain.
• Ensure coordination of personnel and product safety responsibilities in partnership with the Field Quality Excellence organization including driving personnel safety training and process adherence and the execution of proper technical training and equipment testing.

Requirements

• Education: Bachelor’s degree preferred or technical leadership experience in the elevator industry or another service oriented business.
• Possess overall knowledge of product and product application; modernization techniques and procedures; ability to understand financial statements; legal awareness to contract terms and conditions.
• Work Experience: 5-7 years in various assignments within the Company, in the Elevator industry, or in another service-oriented business.

Qualifications

• Up to 50% travel within the territory will be required.
• Excellent written and verbal communications skills.
• Excellent computer skills, including proficiency in MS Office.

Skills

• Technical leadership experience in the elevator industry or another service-oriented business.
• Ability to understand financial statements and legal awareness to contract terms and conditions.
• Strong commercial relationships building and maintenance skills.
• Leadership and mentorship skills.
• Project management and budgeting skills.
• Technical expertise in elevator modernization.
• Strong communication and interpersonal skills.
• Proficiency in MS Office.

Benefits

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

Pay

Base Salary: $128,700 - $160,900

The above represents the typical salary range for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only base salary and does not include commissions or longer-term incentives.

Schedule

Not specified