Territory Manager Market Support- Grand Forks /Fargo ND

About the Role

The primary purpose of this position is to develop and manage established as well as new customers, by selling food and non‑food items to achieve sales and profitability goals.

Responsibilities

• Primary owner of customer relationship selling, and engaging customers in value‑added activities.
• Leveraging other resources to assist with top penetration opportunities and new accounts opening.
• Cover for Territory Managers while they work on other projects, with an expected transition to Territory Manager in 9–12 months.
• Foster the customer relationship in a team‑based selling model.
• Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis‑picks, short loads, stock‑outs).
• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
• Develop new business; identify prospective customers by utilizing market intelligence databases, business directories, leads from existing clients, organizations, clubs, trade shows and conferences.
• Know market conditions, product innovations, and competitors’ products, prices, and sales; share information with customers as part of value‑added services.
• Drive a motor vehicle to existing customers and prospects to ensure product delivery, which may include lifting/carrying up to 75 lb.

Supervision

No direct reports.

Relationships

• Internal: District Sales Manager, Regional Sales Manager, VP of Local Sales, Accounting/Credit Department, Merchandising and Marketing, Operations, and Customer Contact.
• External: Customers, vendors, prospective customers.

Minimum Qualifications

• 1+ year of sales experience preferred.
• Foodservice industry/culinary/restaurant management/hospitality experience preferred.
• Excellent oral and written communication skills and presentation abilities.
• Ability to build internal and external relationships and cold‑call to develop new business.
• Exceptional customer service and interpersonal skills.
• Competitive spirit and results‑driven mentality.
• Problem‑solving ability; organization and negotiation skills.
• Team‑up mentality to collaborate with internal and external stakeholders.
• Proficient computer skills; Microsoft Office products – experience using CRM tools preferred (e.g., Salesforce).
• This role may also receive incentive compensation.

Education

HS Diploma or equivalent.

Licenses

Valid driver’s license required & motor vehicle record must be in good standing.

Physical Requirements

• Stand – frequently
• Walk – frequently
• Drive vehicle – frequently
• Sit – frequently
• Lift – 1‑10 lb (sedentary) – frequently; 11‑20 lb (light) – frequently; 21‑50 lb (medium) – occasionally; 51‑100 lb (heavy) – occasionally; over 100 lb (very heavy) – occasionally
• Carry – 1‑10 lb (sedentary) – frequently; 11‑20 lb (light) – frequently; 21‑50 lb (medium) – occasionally
• Stoop/squat – occasionally
• Kneel – occasionally
• Bend – occasionally
• Grasp objects – frequently
• Manipulate objects – frequently
• Manual dexterity – frequently

Benefits

• Health insurance
• Pre‑tax spending accounts
• Retirement benefits
• Paid time off
• Short‑term and long‑term disability
• Employee stock purchase plan
• Life insurance

For a full list of benefits, see US Foods Benefits.

Compensation

The initial expected base rate for this role is between $55,000 – $95,000. Compensation depends on relevant experience, education, specific skills, function, geographic location, and other factors as applicable by law.