Territory Manager, Kentucky or Indiana (Remote) (Bilingual Eng/Spa)

Responsibilities

• Develop and expand new and existing retail Ria Agents to increase transaction volume and gross profit.
• Identify new prospective Agents and manage the entire sales process, including prospecting, cold calling, face-to-face meetings, and conducting presentations.
• Meet and exceed monthly activation targets for new Agents.
• Oversee the onboarding process for new Agents, including application submission, installation, and training.
• Train and support new and existing Agents, assist them with troubleshooting equipment, provide Agents with point-of-sale materials, and ensure they receive the necessary training.
• Manage the assigned network of agents and work to grow transaction volume sustainably.
• Increase sales and market share for existing products, such as money transfers, bill payments.
• Analyze company reports and market data to address performance trends and capitalize on opportunities for new and existing Agents in your territory.
• Provide data-driven recommendations regarding product pricing and Agent commissions.
• Regularly visit top-performing Agents in your territory, monitor their performance against monthly targets, identify training needs, assess customer dynamics, and foster sustainable relationships.
• Develop and execute both self-initiated and assigned marketing plans to support transaction growth.
• Collaborate with various departments at headquarters to ensure that Agents comply with company policies, compliance guidelines, and procedures.

Qualifications

• Minimum of 2-3 years of sales/business development experience, cold calling and selling products or services.
• Understanding of the industry and experience developing relationships with local independent retailers within the assigned territory.
• Bilingual in English and Spanish.
• Excellent presentation and negotiation skills.
• Ability to travel within the assigned territory daily, have a valid work permit and driver's license with a reliable owned automobile transportation (car allowance provided), and maintain an acceptable driving record and auto insurance coverage.
• Able to work weekends to participate in community and marketing events and troubleshoot retail agents' requests.
• Knowledge of using Microsoft Office.
• Strong interpersonal and time management skills, self-motivated, and works well under no supervision.
• Available to work from the office, from home, and travel to the assigned territory as needed.
• Ability to sit and drive for prolonged periods of time, can lift up to 11.3 kilograms (25 pounds), and work in tight spaces to install equipment or marketing materials.

Perks & Benefits

• Medical, dental, and vision insurance.
• 401(k).
• Employee stock options.
• Paid time off.
• HSA/FSA.
• Short-term/long-term disability.
• Tuition assistance.
• Growth opportunities.
• The annual salary range for this position is $40,000-$60,000, and the actual starting salary may vary based on geographic location, work experience, and skills.