Territory Manager

What You Will Do

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Develop and execute a strategic plan to grow and build out new business in your territory.
• Service accounts in person and via phone, looking for incremental growth opportunities.
• Utilizes Salesforce on a daily basis for reporting and tracking purposes.
• Achieve or exceed established sales goals.
• Develop relationships with dealers and dealer groups and leverage these relationships to maximize revenue opportunities.
• Be very familiar with the competition and how to sell against it.
• Assess customers’ wholesale inventory needs and offer solutions to increase their business with ACV Auctions.
• Educate customers on the breadth of what our product can offer them and the services that will be made available to them.
• Forecast and report incoming business activity on a monthly and annual basis.
• Ensure both customers and prospects have a detailed understanding of our products through a consultative selling approach.
• Ensure current customer satisfaction by responding quickly and accurately to problems, concerns or needs.
• Help proactively market the company to customers and convey the advantages of our product.
• Accountable and aware of the financial activity within your book of business.
• Adept at adapting to changes in a book of business, customer contacts, and internal structure/role changes.
• Day to day management of Vehicle Condition Inspectors and KPIs.

What You Will Need

• 5 year(s) Dealership experience, on either the used or new car side of business.
• Experience selling into dealerships and auction knowledge is strongly preferred.
• Ability to be on the road every day, traveling to both existing and prospect dealerships.
• Understanding of the retail/wholesale marketplace in an operational context to best position ACV Auctions.
• Excellent relationship building skills both in-person and over the phone.
• Understanding of the importance of building internal and external networks to increase personal effectiveness.
• An upbeat and positive demeanor.
• Ability to be self-motivated and able to work independently.
• Adapt quickly to shifting priorities and assists others in doing so.
• Experience using a CRM (preferably Salesforce) to maintain and plan sales pipeline.
• Ability to travel for meetings, training, etc.
• Valid driver’s license and use of a validly registered and insured motor vehicle required.