Territory Manager

Location: Lancaster, PA

About the role

The Territory Manager is accountable for three separate revenue objectives:

• New sales to new customers
• One-time revenue sales to existing customers
• Net Revenue Retention within the assigned book of business

In this role, you will proactively develop and close new business while building strong relationships with larger and strategically important clients, protecting recurring revenue, and identifying additional sales opportunities. Success requires consistent prospecting and pipeline development alongside disciplined account management and client engagement.

Responsibilities

• Actively prospect for, develop, and close new sales opportunities within the assigned territory.
• Build and maintain a qualified new-business pipeline through outreach, referrals, networking, events, and other business-development activities.
• Manage the new-sales process, including discovery, demonstrations, proposals, quotes, negotiation, and follow-up.
• Maintain regular contact with clients and develop a strong understanding of their businesses, priorities, challenges, and future plans.
• Protect and grow recurring revenue within the assigned book of business.
• Generate client expansion opportunities through account planning, networking, referrals, client visits, and industry involvement.
• Travel within the assigned territory as needed.

Requirements

• Experience in account management, sales, or related client-facing roles.
• Demonstrated internal drive, competitiveness, and personal ownership of results.
• Strong relationship-building, discovery, presentation, negotiation, and closing skills.
• Experience using a CRM to manage accounts, opportunities, and forecasts.

Benefits

• Health coverage option for individual and family
• Dental, vision, short-term and long-term disability options available
• 401k Plan

About Us

For 30+ years Koble has been leading the way for small to medium-sized enterprises to manage and grow their businesses. Our customers are the backbone of our communities—from manufacturing to equipment sales/services to distribution—and our team is passionate about working alongside them through ERP software and professional services to help them grow and flourish.

Our culture is built on the foundation of Christian values. We live this out by blessing our customers with our work, honoring each other, and building our communities. Today we serve hundreds of businesses throughout the US and Canada with a team of over sixty employees, and we're growing fast!