Territory Manager

About the role

The Opportunity
Bring your expertise to a team that’s shaping the future of construction insurance and safety. Builders Mutual is seeking a Territory Manager to support our agency network across Charlotte, NC region.

Responsibilities

• Effectively monitor agents’ performance (production, types and quality of submitted accounts, premium growth, loss ratio, submission activity, hit ratio, etc.), and works with them to improve as necessary
• Negotiate and establish business plans to enhance agency performance
• Educate agents on Builders Mutual’s products, services, eligibility guidelines and pricing philosophy, as well as sales and cross-selling techniques
• Develop, manage, and maintain business partnerships with appointed agents and producers
• Serve as primary liaison between the agency and the company
• Respond to agency inquiries and lead resolution of problems
• Manage agency profitability, including implementation of action plans for underperforming agencies
• Manage territory profitability, including implementation of action plans to address growth, profit, and retention
• Lead partnership relationships with all other company functions, including underwriting, claims, risk management, and marketing
• Maintain information on key competitors in the territory
• Travel Requirements: The Territory Manager position is a field position that entails travel within the assigned Charlotte, NC territory 65-75% of the time with some overnight travel required.

Requirements

• Bachelor’s degree with at least 5-7 years of experience in property & casualty insurance ideally in a territory, relationship, or agency management capacity
• Strong knowledge of general business and insurance principles, including solid understanding of policy language and underwriting guidelines
• Excellent time management skills and be able to work with minimal direct supervision
• Excellent communication skills with strong customer focus
• Ability to handle multiple priorities
• Excellent PC and presentation skills
• Able to effectively interact at all levels of the organization and business community

Skills

• Bachelor’s degree with at least 5-7 years of experience in property & casualty insurance ideally in a territory, relationship, or agency management capacity
• Strong knowledge of general business and insurance principles, including solid understanding of policy language and underwriting guidelines
• Excellent time management skills and be able to work with minimal direct supervision
• Excellent communication skills with strong customer focus
• Ability to handle multiple priorities
• Excellent PC and presentation skills
• Able to effectively interact at all levels of the organization and business community

Benefits

• Competitive compensation with a base salary and a bonus plan tied to company and individual performance
• Generous paid time off—including 3 weeks to start and your birthday off
• Company Fleet Vehicle provided with no usage fee
• Builders University, our in-house development program to grow your skills and expertise
• Everyday Wins, our recognition program where you can earn swag and extra time off

Pay

• Competitive compensation with a base salary and a bonus plan tied to company and individual performance

Schedule

• Field-based role with 3-4 days per week of field travel and quarterly visits to our Raleigh, NC headquarters for meetings and team connection