Territory Manager - Animal Health - San Diego

This role supports Cencora's veterinary and livestock production solutions marketed through our MWI Animal Health business. MWI Animal Health is a leading brand of Cencora, offering animal health services globally.

About the role

The Territory Manager is responsible for generating sales of products and equipment to both existing veterinarians and new customers within an assigned sales territory. The Territory Manager plans and makes sales calls, and selects products and programs that motivate customers to buy products.

Responsibilities

• Call on target, current, and prospective customers to generate sales, improve market share, and increase income for MWI.
• Utilize the computer as a sales aid; be competent in MWI e-mail, MWI promotions in Outlook, and the MWI Territory Manager website.
• Understand the needs of veterinarians and clinics, then select products and services to satisfy those needs.
• Establish appropriate relationships with veterinarians and clinics.
• Review and utilize sales analysis and top supplier reports in pre- and post-call planning.
• Prepare and maintain a written call cycle consistent with territory changes; share information with ISR and Regional Manager. Call cycle includes account number, name, location, and day of the week.
• Stay current on the full line of products and services offered by MWI.
• Demonstrate competency in MWI sales programs, promotions, and products.
• Establish account profiles for customers within the territory.
• Be responsive to communication from customers, MWI team members, and manufacturer representatives.
• Detail and/or demonstrate new products and promotions for customers.
• Ensure reporting is submitted timely.
• Meet sales goals and budget numbers by territory and manufacturer.
• Act as a resource to customers in business matters such as inventory management, equipment, and products.
• Serve as the point person for customers on nearly all dealings with the company; work with MWI inside personnel to resolve customer issues.
• Maintain vehicle in a professional manner.
• Work closely with key vendors and Product Specialists.
• Maintain adequate support material and detail aids in automobile.
• Comply with requests from MWI Regional Managers and leadership.
• Participate in conference calls and meetings as requested.

Requirements

• A bachelor’s degree or an equivalent combination of experience and education is required.
• One to three years of relevant industry or sales experience, preferably in animal health, is desired.
• Excellent interpersonal, presentation, and organizational skills and a proven ability to sell are necessary.
• A valid driver’s license and good driving record are mandatory.

Skills

• Speak Effectively: Speaks effectively in individual or group situations (e.g., meetings, presentations, interviews) including appropriate nonverbal communications; recognizes different methods for communicating the same information and selects the best method; strives for positive high-impact delivery.
• Customer Service: Is customer-oriented, sensitive, and responsive to customer needs and priorities; establishes effective working relationships with customers and gains their respect and loyalty; identifies and takes appropriate action on customer needs.
• Know the Organization: Understands the company’s objectives; knows the structure of the organization; works effectively within the organization to achieve results; works continuously to make linkages and build networks within the organization.
• Know the Customer and the Market: Knows customers in the market territory; keeps up to date on key competitors; understands and is responsive to the needs and expectations of relevant customer segments; establishes effective working relationships with customers to gain respect and loyalty; identifies opportunities presented by changes and shifts in the marketplace.
• Build Quality Service: Defines quality service based on customer needs, wants, expectations, and profitability; aligns actions accordingly; remains sensitive and responsive to both internal and external customers; builds distinctive predictable levels of service; resolves problems quickly and effectively.
• Know the Product: Displays knowledge and proficiency in explaining, selling, and administering products; refers customers to appropriate resources within the organization.
• Maintain Technological Expertise: Keeps informed of technological advances affecting the industry; recognizes/identifies appropriate and effective technological applications for use by the company; applies internal technology to effective advantage.
• Demonstrate Interpersonal Skills: Communicates in an open, straightforward, honest, and respectful style; checks for message clarity; understands the effect the communication style has on others, including nonverbal communications; plans for and adapts to the wide variety of communication preferences and needs of others.

Benefits

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family-building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Pay

Full-time salary range: $59,500 - $119,020. This reflects a national average for this job. The actual range may vary based on your locale. Ranges in Colorado, California, Washington, New York, Hawaii, Vermont, Minnesota, Massachusetts, and Illinois may be up to 10% lower than the minimum salary range and up to 12% higher than the maximum salary range.