Territory Account Manager - Anaheim, CA; Santa Ana, CA; Huntington Beach, CA
About the role
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting‑edge technology. Its flagship product—an AI‑driven, non‑invasive cardiac test (Heartflow FFRCT Analysis) supported by the ACC/AHA Chest Pain Guidelines—provides a color‑coded 3D model of a patient’s coronary arteries showing the impact of blockages on blood flow. Heartflow is the first AI‑driven non‑invasive integrated heart‑care solution across the CCTA pathway, helping clinicians identify stenoses (RoadMap™ Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). The company is publicly traded (HTFL), internationally recognized, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 750,000 patients worldwide. The Territory Account Manager (TAM) will be the face of Heartflow within a specific geographic region, working with customers to ensure success with Heartflow’s non‑invasive cardiovascular diagnostic technology, driving adoption through referring physicians, and proactively supporting, educating, and providing solutions to build high customer satisfaction. This is a customer‑facing role focused on spending time with cardiologists, primary care physicians, nurse practitioners and other clinicians.
Responsibilities
- Work with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway; develop and execute business development plans working closely with the account’s key stakeholders.
- Facilitate cross‑functional collaboration throughout the organization; tools for program development could include key deployment of Heartflow internal leadership and physician mentors, organizing and staffing of dinner programs, VIP visits, organizing Heartflow CT Pathway road‑shows, referring physician office meetings, etc.
- Work closely with other Heartflow team members including the Territory Sales Manager, Marketing, Market Access, CT Apps, Product Development and Clinical teams.
- Increase Heartflow usage within the designated key strategic Heartflow account by:
- Maintaining and building relationships with referring physicians and other key clinical stakeholders.
- Educating customers on Heartflow’s value proposition by giving presentations or having discussions with referring MDs.
- Promoting/championing Heartflow and building advocacy.
- Production/success/achievement of the TAM will be evaluated based on performance in active/target