Territory Account Executive
Dp Derm is the exclusive North American distributor of DermapenWorld, the global leader in professional microneedling technology. Dermapen 4 has been used in over 5.5 million treatments worldwide and is trusted by top aesthetic providers for its safety, results, and innovation. We offer a full ecosystem of clinically driven devices and skincare, including the Dp Dermaceuticals™ line featuring EXO SKIN, EXO GROW, and the MG Collection. Our mission is to empower providers with the tools, education, and innovation needed to transform skin health and drive exceptional outcomes. Our values guide everything we do: Integrity, Innovation, Accountability, Excellence, Empowerment, and Service.
About the role
This is a remote, field-based Territory Account Executive position focused on building and growing a defined sales territory through new business development and long-term account expansion. The role requires regular travel within the assigned region to engage medspas, dermatology clinics, and aesthetic practices. You will be responsible for prospecting, closing new device sales, and growing accounts post-sale through consumables, skincare, and additional product lines. This is a prospecting-heavy role ideal for an experienced field salesperson who thrives in autonomy, is comfortable opening doors, and knows how to build lasting, high-value client partnerships.
Responsibilities
- Lead Generation & Outbound Prospecting:
- Generate your own leads daily through outbound prospecting rather than relying on inbound leads.
- Cold call clinics by phone to open new conversations and book meetings and demos.
- Conduct cold drop-ins and in-person visits to local medspas, dermatology clinics, and aesthetic practices.
- Build and run a consistent prospecting cadence across phone, field, and follow-up.
- Be comfortable opening doors with no prior relationship, both on the phone and face-to-face.
- Territory Ownership & New Business Development:
- Own and build a defined territory through outbound prospecting, in-person visits, and strategic follow-up.
- Identify and close new business by selling the Dermapen 4 microneedling device and associated skincare solutions.
- Consistently achieve a minimum of $40,000 in monthly revenue, with expectations to grow beyond baseline quota.
- Full Cycle Sales Execution:
- Prospect and open new accounts through cold outreach and field activity.
- Conduct in-person demos and clinical conversations with providers and practice owners.
- Close new device sales and transition accounts into long-term partnerships.
- Account Management & Revenue Expansion:
- Grow existing accounts through consumables, skincare, and new product launches.
- Identify opportunities to expand treatment protocols and increase clinic revenue.
- Drive recurring revenue through ongoing engagement and strategic recommendations.
- Client Partnership & Brand Representation:
- Serve as a trusted advisor to clinics, not just a vendor.
- Educate clients on products, treatment protocols, and best practices.
- Attend local industry events, trade shows, and networking opportunities.
- Represent Dp Derm with professionalism and clinical credibility in the field.
- Technical Support & Device Troubleshooting:
- Serve as the frontline point of contact for technical questions and device issues across your accounts.
- Provide first-level troubleshooting for the Dermapen 4 device, both in-person and remotely, covering setup, charging, calibration, error messages, and day-to-day operation.
- Walk clients through resolution steps clearly and patiently to minimize downtime.
- Recognize when an issue is beyond frontline scope and escalate it promptly to customer support while managing the handoff.
- Maintain current, working knowledge of device functionality, software updates, and known issues.
- Proactively coach clients on proper device use and maintenance to prevent recurring problems.
- Operational Excellence:
- Maintain accurate and timely CRM activity in HubSpot.
- Log all client interactions, pipeline stages, and deal updates.
- Collaborate cross-functionally to support territory growth and customer success.
Requirements
- 2 to 3+ years of B2B field sales experience required (medical device, aesthetics, skincare, or pharma experience strongly preferred).
- Valid driver’s license and reliable transportation.
- Must reside within the assigned territory.
- Willingness to travel regularly and work occasional weekends.
- Proven ability to build a territory through outbound prospecting.
- Strong new business development background.
- Genuinely comfortable cold calling by phone and doing cold drop-ins in the field; self-sourced lead generation is expected.
- Experience managing accounts post-sale, including upselling and cross-selling.
- Comfortable leading in-person demos and clinical conversations.
- Confident discussing value, outcomes, and ROI with business owners.
- High technological savvy is required and non-negotiable; must be comfortable learning, operating, and troubleshooting electronic medical devices and their software.
- Highly organized with strong time management and travel planning skills.
- Experience using CRM tools, HubSpot preferred.
- Self-motivated, competitive, and accountable in fast-paced environments.
What’s not a fit
- Primarily customer service, support, or account management-focused candidates.
- Those who rely on inbound leads only or expect leads to be generated for them.
- Individuals uncomfortable with prospecting or opening new doors.
- Those uncomfortable with cold calling by phone or doing cold drop-ins on clinics.
- Individuals uncomfortable with technology or frustrated by learning and troubleshooting electronic devices.
- Candidates who need daily structure or close supervision to perform.
- Limited experience carrying a quota in the field.
Pay
Base salary: $70,000 to $80,000, based on experience and performance. Uncapped commission on new device sales and ongoing consumable reorders.
Benefits
- 10 days PTO.
- 10 company-observed holidays.
- Healthcare stipend of $300 per month.
- Company laptop provided.
- Travel reimbursement up to $500 per month.
- All business travel reimbursed per company policy.