Terminal Manager

Description

Position at Swift Transportation
Pay Range: $77,500.00 - $90,000.00 Annual
Position is 5 days a week, 10 hour days, with on call for nights and weekends.

Qualifications

• Two (2) years progressive upper-management experience OR previous management experience with two (2) years experience in Swift Driver Management, Planning or CSR position required.
  • The Driver Management/Planner/CSR experience may be substituted with a minimum of two (2) years of Swift Driver experience in conjunction with a minimum of two (2) years of prior management experience.
• Transportation experience preferred.
• Ability to lead others; above average verbal and written communication skills; ability to transfer knowledge; excellent organizational skills; professional appearance; detail-oriented; ability to take direction from managers; knowledge of the transportation industry preferred.
• Bachelor's in related field or equivalent combination of education and experience required.

What we offer

• 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance, Pet Insurance
• Employee Stock Purchase plan, Paid training, Wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change)
• Military Leave, Discounts with vendors
• Volunteer opportunities to support local communities
• Training, Development & Growth Opportunities
• Diversity, Equity and Inclusion

Job Responsibilities

• To administer the direction and control of all personnel, assets and customers assigned to the on-site full service facility reporting to the Vice President Refrigerated Services.
• Responsible for directly hiring and training department personnel in order to maximize operational efficiency.
• Lead and motivate direct reports to improve performance and build position depth.
• Conduct frequent evaluation of direct reports and provide coaching initiatives to assist in professional development opportunities.
• Evaluate Driver satisfaction, retention and turnover; provide necessary tools to effectively perform position responsibilities to assist in increasing Driver retention and reducing overall turnover.
• Monitor the productivity of the fleet, including miles and revenue; ensure proper utilization of equipment to meet overall productivity goals as well as organization objectives.
• Interact with DC Management Staff to ensure store service needs are being met on a daily basis and collaborate with Shop department personnel to ensure the organization's needs are met regarding equipment availability.
• Implement necessary departmental changes to improve/increase productivity and driver retention; make additional recommendations to executive management for possible improvements within overall organization.
• Utilize organizational reports in order to identify opportunities for improvement.
• Monitor and review department costs; maintain cost control in order to maximize the organization's bottom-line profitability; decrease terminal fuel expense through bulk-fuel usage as well as safety-related expenses.
• Oversee facility maintenance and operations; manage on-site fueling and wash bay activities.
• In conjunction with Customer, develop and maintain an effective yard management system.
• Manage and maintain business relationships with customers; monitor and review customers' needs as well as general satisfaction with the business partnership.
• Know, understand, enforce, teach and be an example of the organization's values, Guiding Principles and policies; ensure adherence by department personnel of all organization values, principles, policies and procedures.
• Perform additional responsibilities as assigned by management.