Terminal Manager

Core Responsibilities & Duties

• Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations
• Guarantee audit compliance within all areas of the operation
• Review terminal operating reports and adjust labor schedules for increased efficiencies
• Create onboarding strategies for hiring, training and overall employee retention
• Focus on employee development: organic growth through cross-training
• Avoid inaccurate daily asset reporting: Trailers, Forklifts, TAP Scanners, Load Bars and Containers
• Manage and react to day-to-day operational requirements in a professional and timely manner
• Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers
• Assign job tasks to workers according to unloading and loading schedules
• Ensure appropriate load plans and proper load balance to ensure safe vehicle operation
• Cookordination work assignments, monitor performance, and provide training on relevant job duties
• Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation

Qualifications

• Strong team player that thrives in a fast-paced environment
• Ability to drive performance of direct reports and lead a team in a lean manufacturing environment
• Understand P&L statements and analyze areas for production improvement
• Willingness to work various shifts and days per week
• International/Import experience is a plus
• Minimum 3 years management experience
• Minimum 15 person unit or larger required
• Knowledge of proper freight handling techniques
• Knowledge of Hazardous Materials handling
• Ability to communicate effectively with all levels of operations
• Mandatory flexibility to work weekends and nights
• Forklift and general freight handling experience