Jobs · Customer Service · Kansas

Tenant Improvement Project Coordinator

City Wide Facility Solutions · Lenexa, KS · 4 mo ago
On-siteCustomer ServiceFull-time

Requirements

  • Lead all phases of assigned projects, ensuring they are delivered on time, within budget, and aligned with client expectations
  • Act as the main contact for clients during project execution, providing proactive communication and resolving issues to maintain strong customer satisfaction
  • Source, select, and manage independent contractors and vendors; negotiate pricing and scopes within guidelines to protect and improve project margins
  • Monitor contractor performance and project milestones; implement corrective actions, including contractor changes or scope adjustments, to ensure quality and compliance
  • Control project scope, schedule, and costs using structured change processes, ensuring all changes are documented and approved
  • Partner with Sales Executives by executing projects efficiently and identifying additional service opportunities and qualified leads
  • Travel locally (approximately 10-20%) to oversee project execution and support client and contractor relationships on-site

What You'll Bring

  • 2+ years of experience in project management, operations, or a related field
  • Bachelor's degree in Business, Project Management, or related field (preferred)
  • Proven ability to manage multiple projects and vendors/contractors at once
  • Strong negotiation, problem-solving, and analytical skills with high attention to detail
  • Able to work independently, make sound decisions, and prioritize in a fast-paced environment
  • Excellent interpersonal and communication skills with clients and contractors
  • Proficiency with CRM systems and project management tools (e.g., Asana, Trello, Microsoft Project)
  • Proficiency with Microsoft Office (Word, Excel, Outlook); experience with Power BI is a plus
  • Valid driver's license and reliable transportation

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