Project Coordinator - Property Restoration

Join a growing restoration company as a Project Coordinator. This entry-level position serves as the communication and quality control hub between field technicians, office staff, insurance companies, and customers.

Responsibilities

• Review field photos and videos for completeness and quality
• Verify technicians collected all required documentation before leaving a job
• Review assessment documentation to ensure nothing was missed
• Follow up with technicians when additional photos or documentation are needed
• Assist with preparing job files before submission to insurance carriers
• Respond to notes and requests from insurance adjusters
• Communicate with customers regarding scheduling, updates, and project status
• Keep job files organized and up to date
• Track outstanding items and help move projects through completion
• Work closely with management to maintain accurate documentation

Requirements

• Extremely organized and detail-oriented
• Comfortable working with computers and mobile apps
• Able to multitask in a fast-paced environment
• Professional when speaking with customers and insurance representatives
• Self-motivated and dependable
• Able to communicate clearly in writing and over the phone
• Willing to learn new software and processes

Preferred Experience

While not required, experience in the following areas is a plus:

• Administrative Assistant
• Office Coordinator
• Customer Service
• Dispatch
• Insurance
• Property Restoration
• Construction Office Administration

Benefits

• Starting pay: $17.00/hour
• Paid training
• Paid Time Off (PTO) and paid holidays
• Opportunities for advancement
• Stable, full-time employment

Schedule

Monday–Friday